Royal Mail Redirection Centre

3 phonecalls 2 letters and 4 months and I hope I get my refund this time.

The Keepsafe website is endlessly frustrating!Whilst our local service conducts the Keepsafe well, the fact that the website has never ever worked for me, on more occasions than I can count, is incredibly frustrating. Question to Royal Mail: why create a page which won't accept a customer's payment card, irrespective of which type they use? As always happens, I've wasted loads of time online and now have to phone someone up to arrange it!

A deplorable company where staff do not know their arse from their elbow. And they lied to me. They asked for communication via post, then lost it. Micky mouse company. avoid

The building looks nice! Drove past it didn't go in

I'm trying to divert mail for a very close recently deceased relative now her flat has been handed back to her landlord. I sent a mail redirection form by post (as I didn't have time to visit a post office), and as I was rushing to do the application before work while trying to do several other important things, I missed sending my own ID and a cheque - the print on the form is extremely small and easy to miss.Instead of phoning or emailing me (particularly as this is being done because of a death), they posted my application back to me with an impersonal template letter with a facsimile signature - talk about computer says 'no''!Where payment is concerned

Lowest water park and ugly.Very busy and overcrowded.I do not recommend.

Always a pleasure to go and collect a parcel. Staff are friendly and helpful. Although, some times they are under staffed

I have worked there for a wwhile now it is so good. Only for the Christmas slot

Won't do anything about my mail that wasn't redirected properly. Hung up on me twice.Only receiving some letters and not others.

I visit this place in the winter as part of their winter maintenance and i have to say that bob the security guard and the staff he works closely with are a pleasure to deal with