Jhoots Pharmacy

Have used this pharmacy for my prescriptions for a few years, it was a good service to begin with but has totally gone downhill. Staff are very slow to come forward or even acknowledge you, often don't have the items you need, last week couldn't find me on the system even though all my scripts go there then today was the final straw, saw a gp at 8.30 am went to collect at 11.30 which seemed like a reasonable period of time to wait, the girl was very rude and seemed to want an argument, said my script won't be ready til 4, when I asked why she just said you can have your script and take it elsewhere, wow! So I did just that will not be using them anymore, most of the people I know in the area have had very similar experiences. Very unprofessional!!!

Rude staff. Treat you like scum. Not what you want when you're well, let alone poorly. Would rather be chronically sick than have to visit that hole again. Boots is across the road, and the staff are a million times nicer. Go there.

Oh my god stood for 35 waiting for minutes a prescription that was supposed to be ready. Instead of dealing with customers kept answering the phone . It isn't just this time its every time I go. Get more staff if you can't cope. Utter rubbish .

Staff and Pharmacist friendly and helpful. Go that extra mile for customers

Clean pharmacy, located around other shops like Co-op. Not busy, courteous and friendly staffs. Some medications may take time to become available

25 minutes wait with a poorly child, then when she finally appeared she hovered it in front of me while she was gossiping with a colleague, I had to interrupt and ask if I could actually have it! and then they only have half the amount and ‘owe you’ the rest.Fair enough they can’t have stock in all the time but this owing business has happened 4 times nowRude staff, incredibly slowGo to boots

The staff have been so helpful today saving me from a meltdown. Really appreciate it.

The staff are rude and speak to you in a patronising manner, always get my prescription wrong I have reported this pharmacy on Kingswood in Hull to the main office discussting customer care by the staff alot of the Kingswood community are boycotting the pharmacy because they fail to meet there needs

I changed from a well known pharmacy on Kingswood. I can’t understand the bad reviews because I have always had a fantastic service. I get a lot!! On prescription and I cannot praise them enough.

I use this pharmacy for my repeat prescription and find them efficient and the staff are helpful and friendly. My only criticism is that it is closed all weekend. I think they should consider opening at least Saturday morning to coincide with the Health centre.