Toolstation Dudley

Popped in when I was working over there staff were fantastic thanks jo

Always got the right product when I require it, when Jo served great customer service and also friendly with a smile

The staff were very helpful and polite. Thank you Jo and team

Been there today, waiting, one costumer on front of meOne staff on desk, another 2 just behind the counter can't see them but I heard them,over 5 min waiting (for someone is just 5 min for me was long ,my son waiting in the car)They was interesting why I there when I showed my backWill I going to buy stuff from ebayWilko are closed who next????

Very helpful staff and good value for money

Good as usual, had the items I needed and staff friendly as always.

Great store, staff was helpful and Jo went above and beyond to help me with my enquiries

Very helpful staff , very friendly, always good prices, easy to order and quick collection times.

I drive from far because the item that I want to buy was available just in the Dudley store. Driven for 1 hour one way and when I open the box was the wrong item inside. Somebody from the staff put an item on the wrong shelf. I just hear we are sorry but we can not do anything. If you can not provide actual stock in the system maybe it's time to sort out who works in this place. Really disappointed. Do not back there again!!!!!

On Saturday, December 2nd, 2023, I was at my home desk, going through some emails when, due to very low luminosity, I realized I needed a bulb for my lamp. Uncertain about the bulb size and shape, I decided to take the lamp with me.Initially planning to visit another retail shop, I passed by Tool Station (Adresse : Unit 2, Ionic Business Park, Birmingham New Rd, Dudley DY1 4SR) and decided to stop. A helpful man named Paul assisted me in identifying the bulb, searched for it, and we successfully fit it in. He then suggested plugging in the lamp to test it, but we noticed that the bulb wasn't producing any light.Paul went above and beyond, suggesting that the issue might be related to the fuse. Convinced about the fuse being the problem, he recommended checking it. Unscrewing the plug, he used a piece of foil from his sandwich (:)) to wrap the fuse. After reinserting it into the plug, we tried again, and the bulb illuminated.Even before he mentioned it, I knew I needed fuses as well as the bulb since I had experienced the issue myself. I purchased the fuses, the bulb, and returned home with my lamp now providing light.Paul, thanks for your extra care and outstanding customer service.Wishing you a Merry Christmas!