Innovec Ltd

DO NOT GO NEAR INNOVECWord to the wise. Do not go near this company. I gave them one star in the review and quite frankly that's being generous. I run a relatively small business which is located on a number of different sites around the south west of Scotland. When we changed our paper based system to a digital system we paid what was a large sum of money for Innovec to provide us with IT support. As you would expect there were some teething problems with the new system which was installed by Innovec engineers. The system they implemented did not work properly as we couldn't see files on different sites. Even though they promised that everyone from all our locations would be able to access all files from all locations. When we contacted them for support they accuses us of breaking the system. We regularly called them afterwards seeking support and they were no help to us. In the end we had to pay another hefty sum to terminate our contract with them. After what was a deeply unpleasant and financially damaging experience for our company I feel compelled to write warning anyone considering using this company to rethink.Thanks for reading. I hope you think about what I say.

Fantastic bunch of guys who really do know their stuff. Very professional.

Efficient, reliable and quick to respond to any issue. Highly skilled and friendly staff willing to above and beyond to help their local Charity. Can't fault them. Invaluable service available to all sizes of budgets. 5*

Great bunch of people to work with. Super helpful and super efficient.

Helpful and efficient as always.

The guys at Innovec made things easy for me as I am totally hopeless at fixing issues. Talked me through everything and made it easy problem solved the same day. Highly recommend them

Consistently first class service. Nothing too much trouble for these guys

August 2021. Again a very speedy response and issue resolved. First class service. Thank you Sandy, Chris and all at Innovec Ltd. Highly recommend.

reported issue and i was contacted promptly.all resolved within minutes. so dependant on my laptop, so well done guys

Fantastic service from start to finish. Highly recommended.