Vets4Pets South Shields Quays

Vet explained everything to me about my dog was very caring and knowledgeable. Advised on how to best care for him, she was outstanding and very genuineThanks so much

Phoned for an urgent appointment as my dog was unwell. The Receptionist couldn’t have been more helpful. As the appointment time would have been difficult to get to on time she liaised with the vet with the outcome being for me to get to the practice as quickly as I could (postponing surgery on my behalf). Everyone was absolutely fantastic with Finn and I can’t fault anything. Amazing service.

Had to rush my dog in this morning, staff on phone very understanding. We were seen as soon as we arrived. Very sad outcome but staff were very supportive. Leanne was very comforting while taking paw prints and making sure Jake was treated with respect. Thank you.

Rang for an appointment explained problem over the phone, receptionist gave us information we needed and an appointment was made to see a vet. On arrival to the appointment we were greeted in a friendly manner and were directed to the waiting area. We saw the vet on time and were very happy with the examination of out pet and with the explanation to our query. The reception staff were very helpful and we left feeling we had been treated well.

Great service lovely staff very caring and great prices see yous soon all my animals now registered here and my mother in laws

We were on holiday visiting family and our dog was extremely poorly. We were told to come straight to see the vet even though this is not our regular surgery,Professional and empathetic. Treatment was started immediately and our dog was followed up the next day and we also had regular phone calls to check on him.Thank you

The staff are lovely, I can't fault any of them..Particularly Arleta Ostrzycka. Lexi's had appointments with her twice now. Lexi is a very anxious husky. She doesn't like anyone coming into her personal space. She is a rescue dog so I'm not sure why this is, but we're working hard an changing this. At our most recent visit Arleta was so calm & patient with Lexi, and managed to examine her, give injections etc. I was very impressed. I hope Arleta is here to stay as I think it's good for Lexi to see the same vet to try an build up a rapport.

My dog Flash had been having seizures for a few days. He wasn't registered but he was registered and seen within 45 minutes. They explained everything that they were going to do and what could possibly be wrong and possible next step procedures. He is still having seizures but they stop after 10 mins with the medication we received and we are just waiting for his other medication to get into his bloodstream to hopefully stop them which will take 7-10 days so unfortunately he will still have them until it starts to work bit this was explained so very happy with the service and all the girls at the vets.

We would like to Thank the Vet and Nurse Michelle who helped us and more importantly our dog Lara, for everything you both did.Whilst visiting our friend in Jarrow, our eldest German Shepherd (11yrs) took a turn for the worse. She had stage 2 cancer, a full mastectomy surgery 31st Jan this year, which she recovered fast from. Our vet Jon, (Companion Care Scarborough) said she had healing powers, Lara was a strong, wise dog and loved by many. Sadly from the early hours of Monday morning to yesterday afternoon (Tues 19th June), were the long hardest 2 days. Lara's backend had completely gone. We couldn't get back home, there was no way she could travel. We rang Vets4Pets, explained what had happened and we knew before we rang that there was nothing anyone could do. They rang our vets to get her records and inform them as to what was happening. By 3.30pm we said Goodbye to our Beautiful Lara. As many pet owners know, you always want your dog to have dignity and privacy, Lara had that and so did we. They made us feel at ease at such a very heartbreaking time.The ironic thing is we rescued Lara when she was about 16-18mths old and we knew she was born in Newcastle.Thank you againMr and Mrs Marshall