Nike Factory Store Durham

Nice shop , lots of super helpful staff enthusiastic about the brand which is nice to see , we will definitely be buying more from this shop :)

Great example of how not to display discounted trainers i.e. not in any order, narrow aisle and with the EU shoe size in large text but the UK size in small text. There could be a bargain to be had but I've better things to do with my time.

Husband needed running trainers but not great choice as has broad feet but did buy a pair at sale price and very happy with them.

Ordered a football top and shorts online. No confirmation e.mail money pending out on my bank account ( over £130). Rang customer support, after a bit of fumbling he said I can not confirm verbally the full order.I had to ask him for confirmation via email, that he sent. 2 days later only the shorts arrive no shirt another 2 days later I get an e.mail with an invoice for only shorts(£34 ish) Where is the football top with name and number on the back I ordered. Am left with a very disappointed son. Thank you nike. Terible customer service and a failing system.

Wide variety of shoes and clothes at really reasonable prices. Staff are always friendly and helpful.

Good prices on some stuff,can get very busy on weekends,some of the staff are efficient compared to others who felt wooden

First time here, looking for a gift, staff really helpful and items look to be good quality, although did see some poor stitching on some items.

Happy to help, but when you try to return a pair trainers which are Broken and they say they’re going to order you brand-new pair they put the wrong postal code and menu. Try to fix it. They say they don’t want nothing to do with it. Poor customer services will never go back to this company again.