Sutton Park Coventry Fiat Service Centre

looked at a car and Jake was our sales man who was very helpful, pleasant and had great customer service.Thank you

Great work on my car, the customer service team are fantastic and thank you very much for the wash and vacuum too! It was a very pleasant surprise!

Had a fantastic buying experience at Sutton Park Coventry Fiat. Kevin made the whole process as straightforward and easy. I would highly recommend them.

I bought my car from Sutton Park in March 2017 from Luke Williams who is great and sold me a lovely car and he was no trouble to deal with whatsoever. The same however cannot be said for the services department, they are a joke, as are their supervisors and managers etc. As you will see from the picture attached, that apparently is how you leave the boot base after a service that cost £280.00. To fix the issue they wanted to come and collect my car again and drive it back to their garage which was a) inconvenient to me and b) after their service I didn't trust them to take my car anywhere. I wanted them to refund part of my service charge, say £30-40 and then take it myself to another Fiat dealership. Its taken 3 members of staff over a month to tell me that this won't be happening! Unfortunately these members of staff have ruined it for their sales team, as I will never use Sutton Park again.

I together with my wife when a pre arranged appointment and met with Kevin. This salesman was a dream come true, not pushy and listened attentively to what my wife wanted and we looked at vehicle and she took a test drive. We were happy with all the negotiation and purchased a vehicle would like to state it was a pleasure to deal with Kevin, no hassle and being pushy, perfect salesman, very helpful and will be recommending to family and friends. Very happy with the service received

Completely uninterested! Booked a test drive with this dealer. For me is a big deal as I am disabled and use hand controls therefore I have to get a friend to test drive for me. Phoned in the morning to check all was still on as my friend had gone out of her way. They seemed a bit disorganised then telling me it should be fine". We arrive for the allotted time and struggle to find any sales staff (which is unusual for a car dealer!) We eventually asked the service department who tried to find someone. Eventually a we were seen to by a member of who I assume was sales staff

Very Friendly, Supportive and Understanding Staff (Stuart and Debbie). Sticky situation with my Car, Warranty wouldn't make a Decision on Authorising Work and Difficult Diagnosis on Faults. Continued Communication throughout and Thorough! Thanks to (Senior Technician) Kevin also. Would Recommend and Use Their Services again.Many Thanks(Lady with FIAT 500L)

Phoned for a price on a new ECU said there call me back suprise suprise no call back. Dont reply saying sorry either fiat boss man it's just unacceptable

James Madeley provided an excellent customer service journey from ordering our new car through to delivery.

Terrible - don’t think the service team know what they’re doing - overpriced too. Use another fiat dealer.