Howdens - Worthing

All I can say is WOW . From start to finish they are professional , polite , fast and Show that they are true experts in the their field . Very competitive in price and they made our little home project run so smoothly. The end result and quailty they produce is out of this world . I can not reccomend these guys strongley enough and thank you so much

Awful experience considering I've had two Howdens kitchens before. Nobody turned up for our appointment despite us visiting the showroom the afternoon before and confirming it. During subsequent appointment, showed no interest in the kitchen design, just send me a plan". Got a ridiculous quote which he then refused to itemise unless I paid a 10% deposit! Ended up booking two design appointments at IKEA

Initially good service and good designs.BUT when it came to installation there were fundamental errors in the design. Unnecessary spacing, no feed back during the design stating that if you have a certain appliance / cupboard installed then it will impact on other elements.No care, just after the money. I would use them for the design, take it elsewhere and pay the extra.Poor and no after care, there main interest is for the fitter.A generic reply. Shows the truley poor service you receive and that fact that they only care about their face and their income.Refer to the message from A Elliot below regarding the fridge.Buyer beware indeed.

We were welcomed by the smiling Claire Dawson who listened to our needs before putting forward suggestions that not only improved our original idea but at a price within our budget. I have no hesitation in recommending both Claire and Howdens if you are looking to renew your kitchen.

I can not rate this Howdens high enough. Exceptionally helpful. By far the best Howdens on the south coast and maybe further. Very knowledgeable staff. They helped me every step of the way and had excellent aftercare too. Their manager Robert Burge, Ange, Jade and Laura are al stars

We were desperate for our staff kitchen to be re done. We wanted it to look great not the wreck that it had been for so long. Our builder recommended Howdens and to be hinest I was not that happy. I considered them as a cheap and nasty option. The designer came out to see us and made some simple suggestions that have made such a difference. We were not won over but decided to see the process through. OMG so thank fuk we did. We were just blown away with the range of products and materials available to us with in our very tight budget. We would never have considered using 2 slim line dishwashers side by side. We use one for dirty and one that's for clean. Take it out of the clean and put it in the dirty one. Then wash that one and start again. Something so simple has meant there's no rota for putting clean stuff away in cupboards and no need for the cupboards either. With their help we have created a really inspiring rest and lunch area. Will be coming back again for our kitchen at our house. Very eye opening.

Really stressful experience . Quoted us for wrong kitchen . Design plan wrong which meant one cupboard would not open due to handles on range cooker not taken into consideration !! Had to change which way door opens! Door still not in stock . Some handles and clips missing ! Wrong washer on tap had to spend time going to store and then being charged for it !!!! Plug hole stopper missing from sink when our plumber went to collect he was given one from display kitchen ??? No apology received the planner did not return any of our calls . All in all an absolute nightmare still ongoing 3 weeks since delivery !! We are blessed that we chose an independent fitter & not one from howdens as he has been amazing and god only knows what further damage we would have experience had we gone with their fitters .

I can not express how happy I am with Howdens service and products. This is our 3 rd kitchen from Worthing Howdens. The staff here are so helpful and accommodating. The staff have always been totally open and honest in all aspects of not only design but also the possible impact on installation and its use as well. I was very invested in a particular design idea and had been to 4 different suppliers, ONLY our Howdens designer (Emma) pointed out the impact of this on the flow of our kitchens use. Once again I can not rate this depot high enough. Special Mention to Rob the manager, Laura, Jade and Night Hawk ( not sure of real name)

BUYER BEWARE - Howdens claim to only have trade accounts so even if you pay for your kitchen directly to Howdens and they give you their after sales number, it is ordered through your fitters trade account and therefore you have NO consumer rights. Example, the Lamona fridge my elderly mum purchased directly through Howdens broke down two months after the 2 year warranty expired, it is beyond repair and she can not afford a new fridge. Howdens have treated her appallingly and say it is not their problem. You can not take them to court as you are not a customer of Howdens and the really great trades person that fitted the kitchen can not make Howdens replace or fix the fridge either. Independent company that we called out to fix the fridge initially said he is always being called out to repair Lamona fridges, Howdens now put a 3 year warranty on them but fail to put right the design faults.

Love Ben! Thanks so much for helping us with our little project, really appreciate it