Magbility - Mobility & Stairlifts

Purchased a Pride Go Powerchair yesterday and could not be happier. From the first phone call on monday morning till the purchase was made on tuesday afternoon they were very helpfull and really well informed.I usally buy my mobility equipment online but not anymore i aim to use these guys whenever i need anything

Phoned about 10 days ago got message saying that the lined were busy and if leave number message etc would be called back within the hour. Still waiting, also havectried to order new wheels 4 times each time being told they would order them and then call he their in. This never happened.

Made an appointment at the Bromsgrove branch to take our scooter for a service. When we arrived there was no one there. Rang and left a message. Have not had a reply. Don't waste your time.

Popped in to try to get Electric wheelchair for mum, Arranged to see a specific W/C couple of days later ! Got there with 86yr mum not there ! Called back ½hr later turned up with 3 none of which I asked for. Talked me into buying an electric kit for her perfectly good W/C ....... haven't heard anything since ? Chased several times nothing the same as their Redditch department. Think they prefer quick easy profit. DEFINITELY WOULDN'T RECOMMEND ESPECIALLY TO OAP !

A family owned and run company operating from a number of centres across Birmingham and Worcestershire, I visited the shop in Bromsgrove. Over the last twenty years or so they have built up a large customer base served by caring staff and a state of the art distribution centre for delivery across the Midlands, and beyond.Magbility is proud to be able to support its customer network with high levels of service, engineering support and where possible quick delivery. If you are local you can visit the showrooms to try any of the products in stock for yourself.Presently the Bromsgrove staff are trying to make sure the communication triangle of between suppliers work smoothly for me. Power chair manufacture and sales have to work closely with vehicle sales and there in the middle are the hoist manufacturers and fitters who have to fulfil all promises and help me drive out with a new chair that will easily hoist in and out of our car. Something that other suppliers have struggled to give me.Personal service, care and a sincere interest in your needs, it is all here and I couldn’t speak highly enough of the service I have had from Magbility. Right now I haven’t even paid a penny to them (although of course I will) but when I do I will know I will have the knowledge that I have the best products available for me.

excellent selection of mobility scooters and advice from Paul. recommended.

Great range of disability aids. Would have liked to have seen more stairlifts, however. Little out of the way for visiting, but that's understandable for what they also do.

I took one of my customers to meet Mark today with a view to him buying a mobility scooter. Mark is brilliant. He didn't just sit him on a scooter and get him to try it out in the shop, he had him ride it outside, over minor obstacles and in and out of doorways.Patience of a saint.I cannot recommend them highly enough.Needless to say, the customer/my customer also really enjoyed the experience. I have no doubt that he will be purchasing one.

Recently brought a reclining chair for my father the service we received from Mark and the team was fantastic couldn’t recommend enough. Thank you Mark.

Great customer service. Staff extremely friendly, professional and helpful. Would recommend giving Magbility in Bromsgrove a visit if you need anything to help with your disabilities.