Cocoon

Good

Very bad experience. I had a room in 25 February 2023, and when I got the key, they asked me to give them the card details for room insurance. I handed them ( a young lady) the card, for details, and shy taps details on laptop, then she check the back of the card for CVC, which is illegal. I react, I told her that’s illegal, I was extremely worried. The manager intervened, he told me that’s company policy. And when I asked him to show me that written he told me “if you don’t like it, you are free to go(home)”Was the worst moment in my entire life.I was so humiliated.That was a horrible experience.

Wat een kak hotel. Kamers niet gestoft, jeugdhonk met doorgesnoven kinderen, wc hendel om door te trekken haal je uit de muur, wasbak die gescheurd is, airco die niet uit kan zit hier te ijsberen, bed op wielen 1x draaien en je ligt aan de andere kant van de kamer, tv voor decoratie aan de muur werkt niet, deur die kapot geslagen is met meerdere gaten, buiten deur kan niet van binnen op slot dus iedereen kan binnen lopen, de wc pomp is na 1x gebruiken van de muur gevallen, je komt binnen bij de receptie en loopt dan via een ondergrondse bunker naar je kamer, geen licht niks, LED lamp waar je een las bril op moet om in de kamer te kunnen kijken.Geen aanrader.

The room was too small

Great place to stay clean rooms comfortable beds

My stay at Cacoon International Hotel Liverpool was a pleasent one.I had a lovely clean room and everything working order. A large double bed all to oneself enjoyed comfortable.Plenty areas in room to lay luggage and hang up clothes as free hangers where provided. Only slight thing, no snacks only drinks in room provided.Were Helpful staff at reception too.Couldn't here other rooms well insulated.A grand couple of days located close to many attractions bars restaurants with the price recommend anyone to stay.I would again as inspired to comeback see more of lovely Liverpool.