Bushbury Plant & Tool Hire Ltd

Very disappointed with there service , ordered 1.5 ton digger and 1ton dumper , digger was ok but the dumper didn't start at all the key was snapped in half and half was Stuck in the ignition. Tried calling the guy who I spoke to said he can't do anything try jump starting with car.Spoke to them early morning Tuesday said I can't do nothing if it's broken they tried to blame me saying I tipped it over .When they returned to pick up the machine and dumper they kept my deposit of £80 and not even offered me a refund for the dumper as it didn't start.So guys try not use this company as they are thief's dont want to listen or help you .

Bad. Just bad...1t dumper:Supplied with snapped ignition key requiring fiddling around with the remaining key nub or a screwdriver to start; roll bar seized in down position; no seatbelt.Bobcat E17 digger:Supplied with loose ignition housing which fell apart, dropped in to the dash and had to be fished out and secured back in place; yellow drive speed button intermittent (mostly useless); pivot rod in bucket assembly vanished during regular use*.* On delivery I was warned that there's a habit of the rod going missing, making this a problem already known by Bushbury.Early on day one I spotted the rod trying to escape, meaning that the retaining lynchpin had disappeared, so it was secured back in place with a heavy duty bent nail. By the end of day one, the rod was long gone.I was told I'd be charged £25+VAT for a replacement rod, which I refused to pay on principle because if Bushbury chooses to supply machinery which is known to shed random parts during the course of normal operation then that's their problem, not mine. I won't be held financially responsible for Bushbury's failure to maintain their equipment properly.During an angry telephone conversation with whoever was in charge at Bushbury I was constantly spoken over and repeatedly told that I *had* to pay. I again refused and I was told not to bother trying to hire from Bushbury again.Poor machine maintenance, terrible customer service with added attempted extortion.

Excellent hire services, freindly helpfull staff.

Fantastic company. Excellent work, great guys and great price. Highly recommended.

Hired a concrete breaker off these guys great friendly reliable service 5/5 from us!!

The most disgusting customer service I've had in years. Ring up for a part and the guy on the phone tells me he can't be ar**d to find a part number as he only works behind the counter and would rather not sell anything than look then hangs up

Came out to clean the brook in the fields can't fault the guys good friendly lads did a real good job thanks lads

Good company always on time with machines they look after you and sort out any problems asap. 10 out 10 will use all the time good group of lads

Fantastic service !! Very hard working lads always prompt and always clean up after them

allways use for wacker plate cheap price and allways on time even on short notice