VFS Global India

Little hard to find out the building entrance, it's next to Cafe Nero on Hope Street.Quite helpful staff. They were so accommodative, patient and responsive. In my case, an executive named Sonali has helped me through out the process and completed the application smoothly.I would suggest just be on time!

went to Glasgow office and filled the form , picture taken , paid for visa application , she said takes about 10 working days max , now its almost four weeks , no even a single communication through phone call , message , email and nothing. trying to call them , no one available , ( what's the point leaving number there?) calling Edinburgh number no one answering , there is mobile number which there is uneducated rude guy answering phone and talking completely nonsense. no explanation what so ever.I’m really shocked by the work this embassy or consulate&theirs stuff do and deal with their applicants and clients.I regret even to go india as I needed to go now but too late now, really really annoyed ,

A positive experience from this VFS office. I made an OCI application on the 30th of Sept. 2020 and had made some mistakes on my application. The agents out there were really patient with me and gave me clear instructions on the next steps that were required. I was able to reapply on the same day and the entire process was quite smooth. I feel the instructions to apply for an OCI arent very clear online, so the day was really hectic. Many thanks to the great VFS team at this Glasgow branch.

What a disgusting bunch of community. The office apparently is closed for the last 5 days. There is no notice whatsoever when you enter the building. I can’t believe I have had to press 1 star for this business which thy don’t even deserve. There were old people walking in during covid times as they were called in. But the office folks have decided to close with no consideration for updating the changed status of their opening times on online platforms. And the phone number given here is switched off. At least keep that online to give information.

A bit hard to find at first but I had excellent service with no hassles and visa arrived by courier within 5 days. Biometrics was easy and straightforward. I have used India visa centres many times in Bangkok, Kandy, Edinburgh and Glasgow. The most recent in Glasgow was the best in over 20 years of applications.

Went to apply for my daughter's OCI. Sarika Kumar and Sakshi Kumar are very helpful and friendly. Glasgow VFS customer service and experience is better than my previous visits to other VFS offices in UK. Keep up the good work. Thanks.

The new lady staff are quite good and friendly compared to the older grumpy lady who left. The office seems to be dilapidated even though only a year old. Suggest a catchy decor. It does not give a good impression to foreigners intending to visit India.I hope vfs makes their website more user friendly as the information is scattered and not properly structured.

The service is disgusting. I applied for my PCC form and I visited the office 5 times and every time she told me to print one new document. I don't know how that office is working.So disappointed.

Its bit hard to find the right entrance, I went through the wrong entrance and ended up in the other side of the building. The right entrance is between Cafe Nero and Tesco.The customer service is really great, nice and friendly staff with good helping mentality.