Allen and Harris Estate Agents Bath

Multiple mistakes along the renting process including moving into a dirty house and giving false personal information to energy companies...Landlords agreed to let us leave contract early but it's now been 3 weeks and we haven't gotten our money back, that was supposed to be given back in 5-7 working days. Allen & Harris say that the landlords have our money and they are chasing them but it's hard to believe, nor is it professional. This is money we have been asking for for almost 2 months that was needed to be able to move into another property. We made these circumstances clear to the team but they are not only lacking compassion in their communication with us, but are now not following promises either. NOT good customer service, and from reading other reviews I get the impression that there is preferential treatment of certain clients, while others are not given any respect or empathy.

Big thanks to Matthew and his team at Allen and Harris's Bath branch for making our house sale go so smoothly. Communication throughout was excellent, all the team involved with our sale were very knowledgeable, professional and responsive. Highly recommended.

Allen and Harris - BATH office - EXCELLENT. All attention to detail, all staff courteous and very efficient. Been a landlady for 17 years in Bath now- this team were amazing they found my new tenant, vetting, etc . Fees very competitive too. Nisha, Corey, Zach - well done. Would HIGHLY recommend - JR Bath.

We can't thank Matthew from Allen and Harris enough for his incredible support. He made the entire process a breeze. Matthew took the time to explain everything in simple terms, ensuring we felt comfortable every step of the way. We're beyond thrilled with the exceptional service he provided.

My partner and I have been renting through Allen and Harris for just over a year. In that time we have had fantastic communication and response to any query we have raised or needed discussing. We have recently gone through a large leak situation in our property, the response and turn around to ensure our property was safe and clean once again has been second to none. Every member of team I have dealt with, including the maintenance team/workmen have been great. The leaked happened late at night and team members were at the property until the early hours, refusing to leave until the situation was resolved (even refusing to let me buy them dinner as a thank you) I honestly couldn’t recommend the team enough for property management and customer care.

I have used Allen and Harris’ property management services for many years now. I cannot fault them in any way. Any property issues are dealt with professionally and in a timely fashion. New tenants found swiftly and without issue.

Really happy with the service at Allen and Harris. I have had multiple issues with the house but they have been efficiently and effectively sorted out by the team. Ash in particular has been very helpful making everything run smoothly. Would recommend.

We've been renting a property with this amazing team, for the last 7 years. Excellent service, efficient contact, and great understanding of our needs. We can't recommend them highly enough.Special thanks to Glenn Hawthorn and Juliette Sobers who are absolutely our favourite, always ready to go the extra mile for us...

Ash has been so helpful with our 4th Year House. He always responds quickly to emails and all our problems have been sorted out within a couple of days! I really recommend using Allen and Harris - specifically discussing any issues with Ash!

Great service as always from Allen and Harris and in particular Lydia Furze. Never had any issues with them, anytime I have had a maintenance issue it has been dealt with promptly and the trades people they use are also brilliant. Five Star.