Royal Mail Reading Central Delivery Office

Awful service from RM, although this seems to be standard now. They picked up a urgent package for delivery to me at the beginning of the week but have not delivered it with the reason that they are unable to Attempt Delivery. We haven't had any post for 3 weeks now so I guess I'm not getting it any time soon.

Never had a good experience here. Over the last 2 weeks all my kids birthday cards from various relatives were stolen. Couldn't pick up a parcel because the desk is only open 4pm-6pm and the delivery driver may not get back until 7pm. They have posters up everywhere about not giving the staff grief but in all fairness its hard not to considering how useless the postal service seems to be.

Very friendly operative. This office is great for mail requirements after hours. I think this office offers the latest mail access in Reading (collections & post) at 19:00 on a Thursday. However, unless you are collecting or dropping off mail that has already been processed. There is no facilities to help in weighing mail, purchasing stamps or access to information/assistance.Depending on your mobile phone network provider & service in the area, you may not be able to access internet required for info on stamp cost per weight, stamp cost per size, info on Special Delivery, Tracked Mail, Signed For etc. So be prepared & be warned, Only good for mail pick ups & drop offs.

Item came a week after the expected delivery date, was in their hub for one whole week, then I don’t know if they ever knock on your door or they just simply slip their collection cards, but never heard a knock, had to go for collection today Saturday 10/12/22 only to realise they close by 1pm on a Saturday…on a Saturday? 1pm? Nice one. Met a staff, explained my situation and how I was in dire need of that parcel bcos I was travelling with it that evening but there was nothing she could do. I cried because I knew how much I had invested and how my plans were shattered. I don’t like them, they always make you collect your stuff yourself with poor service too.

The woman on the desk was so rude to my daughter, 7.10.23If you want the packages sealed and wrapped up for amazon returns, then you need to have a conversation with amazon. When they tell you,'you don't need packing,' customers shouldn't be treated with appalling mannars. Disgusting service, and people wonder why no one wants to use royal mail anymore.

Very happy with the service.It was written wrong house number on the parcel.Still they corrected it and reached the address.

I genuinely think this facility is performing great. We have a camera above our door and I can see the postman approaching and waiting patiently even though no one is home. If I am quick I get to talk to them, and they find ways to deliver parcels. Staff inside the facility and on the field are super friendly and are great at what they do. Thank you all

THEY CLOSE EARLY ON MONDAY (12pm)!!! If you have a normal 9-5 working hour just use the redelivery service online and select leave the parcel in safe place. They open while you work, and close a few hours earlier than your off hour : ) But if you insist going in person, best chance to get back your sorry we missed you" parcel is on Thursday (close at 7pm) or during the weekends (Sat 1pm

I wait for parcel deliveries more in hope than expectation. Truly amazed how useless they are. Missed deliveries are met with no card to say they missed you, so you are left unaware that a parcel was even attempted to be delivered. Also, following instructions must be difficult too. I asked for something to be delivered to local post office in the following working day. On the following day they tried to deliver it to my house. What's worse, after this the package was stuck in limbo because I could not update delivery instructions, and p[package was neither delivered to my address nor the post office. Great job! Keep up the good work