W.A.V.E Wheelchair Access Vehicles Exeter

So which social model of disability did the manager apply when he advised one of his drivers about a month ago to push out an individual in an electric wheelchair and to leave him in the street when the taxi didn’t have enough space and was unable to close the wheel chair access and the driver in question was advised by the manger over the radio to push him out and leave him on the street. Such poor care given to a disabled customer who clearly had care and support needs and was being supported by individuals commissioned by Devon county council to provide a package of care I have a witness that can attest to the managers poor handling and blatant disregard for mobility based disabilities. You know who you are and I have reported you to the relevant authorities, I would advise Anyone else who thinks about using this service to please be aware that this could happen to you the manager doesn’t care about providing an accessible service to those who have mobility needs, he just wants the money, and the poor driver was gobsmacked to what he was told to do and yet 2 taxis prior to this we had no issues with their vehicles up until this incident. I would suggest freedom wheels over this company any day of the week as they are more disability friendly. Please note that GDPR has been broken due to naming the vulnerable customer. Poor showYou will not be getting our business ever again. Enjoy your discriminatory practices!!!!!!! Steer clear

We have come from Poole to see my poorly father. The taxi service was reliable on time and helpful. really relieved us so we can focus on our dads last days. Thankyou

Well,what more can I say.When I phoned the taxi company,I was greeted with a friendly courteous reception and an understanding lady.She understood our needs and was very informative ,when the driver turned up(on time I might add),he was very friendly and extremely helpful.The taxi was clean,and the drive was impeccable ,when we got to our destination,the driver went above and beyond the call of duty,not only did he help us to our door,he also helped with our luggage.Thank you ever so much W.A.V.E Taxis,we will definitely be using your company again .

After a long day of car breakdown in Dorset my daughter and I were picked up from Exeter services and wave taxi drove us to Cornwall. The owner /driver was bang on time with a very comfortable car which was extremely clean too. He was very friendly and an excellent driver. I would highly recommend people to use this company and as they carry wheelchair passengers if required, makes this an even better service. If we were in this area again we would certainly call them for a taxi.

On time, wheelchair safety clamp into van with seat belt only issues not much for bags with wheelchair in.

Perfect if you have someone in a wheelchair. Good prices and excellent friendly drivers. Highly recommended.

Hello there. I have had the use of your taxis this weekend being 29th June to 1st of July. I wish to thank you for an excellent service, and the help I found from 'New Darren'. I will be booking with you again. Thank you. from Pat Pearn.

Excellent service we were driven by an older devon gentleman who did everything he possibly could to make sure my elderly and very ill mother had a great day. Look no further for a wheelchair taxi in Exeter, I would insist she uses them in future. Prices very reasonable I expected to pay more for the quality of service. The times he arrived and left were spot on.

Excellent professional service today to transport Mum to hospital when we found the ambulance would take 12 hours