Sergo Electrical And Heating

I called Sergo this morning and the response was instance. A most helpful and pleasant engineer came round within a couple of hours. Nothing was too much trouble and my issue was resolved. Great to know if any further issues I can contact the company again.

We called this company on Friday morning and Luke came out within the hour!! Great fast service and very knowledgable. Made us feel very at ease. Luke's diagnostic approach saved us a lot of time and money. Will use again and highly recommend to all.

Great service - turned up and persevered with a job that was trickier than expected - had to return the next day to complete. Only issue was job was initially booked for one hour to install two fan lights which would have taken longer without the hiccup so maybe those booking need to ask more questions or know what is involved in a job

Avoid This Company!!!Booked to replace an electric shower (like for like)Cancelled my appointment when they were due to arrive and moved to another dayI requested in advance for the shower switch to be replaced. They charged me an hour’s labour to go out and purchase the switch - £90The engineer could only partially fit the shower and told me there was a manufacturing fault with the product. I ended up finishing the job myself with no issues with the product.Quoted for 2 hours and charged for 4. The additional hours were down to the incompetence of the engineer who couldn't even complete the workA rusty Stanley knife was left on the floorZero customer service, I ended up disputing with my credit card.£400 for a half-installed shower is disgusting

Avoid at all costs. We took out his service for an inspection on a house, and although he said the board needed replacing he never mentioned that the house needed rewiring, even though we asked about the wires.It turns out we now have to rewire the house we bought based in part on his report, which wasn't even finished to the normal standard, according to the words of two other electricians.Now looking at what we can do to claim compensation for the work we now need to do.

Thank you very much for a good jobCalled after operating hours & was told would contact me that same night this you did the engineer arrived before 8am the following morning unable & not economical to repair so was given price for replacement agreed & was fitted the following day thank youDavid Horsley

AVOID ! Had my fusebox changed by these guys what a shambles Luke takes your money then does not communicate with you very poor service. Had to get another electrician out to complete it as it was left in a dangerous condition.

But of a bad start, 1st engineer failed to turn up ( car issues). But they got another guy out within the week. Who was very professional and helpful.

Avoid this company I called them out as my electrics were making a buzzing noise & my lights were flickering the guy that came out blew my electrics & told me my house was a death trap & I needed someone to sort it straight away they charged me £90 that day & another £240 to book them in for the next day as he made me really scared that the house was going to go on fire if it wasn't sorted straight away I was left in the dark I called my service provider out who came & said it was nothing to do with my electrics in my house the fault was outside it has taken me 6 weeks up to now to get my refund back & still not had it I know I won't get the £90 back but the £240 that was taken under false pretences everytime I phone them they promise they will sort it & they don't don't have any work done by this company they are robbers

Electrical Inspection Booked between 12 -5pm today.Called twice for rough idea on eta.No reply and no call or even a message backthen didn't turn up to do the job.So, thanks for wasting 5hrs of my time.Disgraceful.Stay away people.Appointment booked by someone else so my name won't be on your records and the agreement was to pay on completion.