Northampton Post Office

Very easy experience today renewing our driving licence’s. Queue quite short so was a quick wait. Young lady who served us was very pleasant and friendly. Quick and easy transaction for a refreshing change.

Do not go to this terrible establishment, the old woman at counter number 7 was extremely rude and had no manners whatsoever. She started interrogating me on how many parcels I had to post and kept giving me dirty looks the entire time as if I was wasting her time or something. She also started talking on her phone in the middle of me asking her a question.If this building didn’t have a sign saying post office you would easily mistake it for a pet store seeing the amount of dogs inside.

Beg you get a quick line like I’m less than a minute but I have to wait for 20 mins in the queue surrounded by squalor

Very poor customer serviceAnd the lady work at counter 7 very rude. She shouted at me. And I told her I don't want you to serve me. She said shut up to me. I went to other counter and ask who's the manager the lad respond the women she's the manager.atcounter 7

Disgusting service.I went to pay my parking ticket and I was told that I can only use a debit card (yet I was sure it could be also a credit card option) and only by phone a credit card can be used. Outside, I checked the PCN and I was right, so I returned and showed the cashier the credit card option, to be abruptly told that if their SYSTEM does not accept the payment method, than I cannot use a credit card.What disturbed me, was the attitude and lack of politeness.

I am writing this about post office of Northampton especially desk number 7 very misbehaving lady is there she doesn’t know how to talk with customer very impolitely very cheap character

Terrible service brought my two daughters in to put money in there banks and they said “ you have to put it in bags “ so we had to go and get bags they they say “ what I meant was they have to be full “ so we didn’t just got messed about !!!!

Actually managed to get served within a reasonable time here, because there was more than one person working. They each had to go for a lie down and a cup of tea between customers, but all Post Offices are like that. Have been since 1660. Chap who dealt with my parcel was very helpful and friendly, though I’m sure they’ll knock that attitude out of him over the years and replace it with the normal loathing for anyone who wants to, like, post something.

Much longer queues than necessary at peak times and very few staff available to serve customers (normally two and there are at least five counters), so expect to wait 15-20 minutes if you are sending a parcel.The 4pm closure is absolutely comical: unless you work in the local vicinity and are able to get to the Post Office on foot during your lunch hour, forget trying to use their services at all, go elsewhere. You won't be able to park anywhere close without paying, and it will invariably be queueing out of the door. We all know that as soon as 4pm rolls around those counters are closing regardless of any remaining customers, something I have personally seen happen.I've never had any particularly negative experiences with the staff members behind the counters, but they all seem generally uninterested in doing anything beyond a basic level of service.Frankly one can draw a clear inference from the number of 1-star reviews here, which speaks for itself.

I’ve been feeling very confused.. with no opening hours featured on the entrance of the post office. I didn’t appreciate being shouted at “WE’RE CLOSED!!!” Repetitively this afternoon. If there is no clear signage then how are customers supposed to know.Furthermore there were staff behind each of the windows, for someone new to the area I’d presume a post office would be opened later than 4pm in a large town. Rude and unnecessarily obnoxious.