Llandudno Carpets & Furniture

Looking for overstock Karndean. They quoted a price. Returned an hour later when they denied the earlier quote and quoted much higher. Seems like a staff member messed up and denied all knowledge to keep their job. If you make a mistake stand by the price or apologise. Doesn't give me confidence they would handle any issues properly if I got an expensive carpet fitted.

Messed up order, had to ring every week to try to get it resolved, different excuses each time. Order came in dribs and drabs, mostly all received but still not fully resolved, think I may give up now. Will definitely not use again

Excellent carpet at a reasonable price and well fitted just a bit disappointing that i had to do all the cleaning up after the fitters.

Fantastic service. Needed new carpets fitting throughout a new build home in a short time span. Measuring was promptly arranged and then my wife visited the shop and was shown a variety of carpets to suit our budget. Fitting was done by one friendly chap who didn't stop all day. Job done a day earlier than anticipated. Great all round service and half the price of other quotes.

Used for years no problems sadly this time means I won’t be going back - ordered bed didn’t arrive phoned they said it was booked for aft - was supposed to b morning - then was told that only 1 on van so bed could not b brought up to flat !! They wouldn’t b able to do til mon -phoned and insisted it b done that day - arranged for 4pm but 3:30 neighbour phoned to say it arrived so raced home but van had gone ! Phoned & they say well u weren’t there so we left -said they would b back in 5 mins - so nearly half hour ltr it arrived - the 2 men on van were really lovely & got job done v well -later I realised it had no drawers but I def ordered with 2 drawers - I can’t cope with going back & arguing again. I like to support local but will go to someone else next time

Great experience when needing a new carpet in a hurry. Fair price as well.

Awesome service from start to finish. Emma was lovely, professional and showed us a good selection of carpets and was really flexible with fitting day as we had to change it last minute. Will our fitter did a fabulous job and carpet looks amazing. Will definitely be using them for all our flooring needs. A++

Never let me down once great company to deal with.!!

We had Karndean flooring installed in our kitchen / dining room and utility room. Good range to choose from in the showroom; good advice provided; realistic pries; timely service and excellent workmanship. A very good customer experience from start to finish.