Ross Poole Brentford

Michael is such a fantastic hairdresser, he has overnight become our hairdresser for everyone in the family. He's given my daughter the best cut of her life, and convinced me to do something a bit East London cool with my hair - which I love! Really great at both colour and cut. Gives a lot more attention than going to a chain salon. We're all so happy to have found him!

Thank you for the great job you did today Bea. I love my haircut and my hair is so soft after today's treatment. That’s why I have been your client for 7 years and will continue to be. My mom and daughter are also very satisfied and will continue to come to you again Bea. Everyone in this Salon is very friendly and professional, so I highly recommend this salon and Bea.-Valbona-

So I’ve just come out of Ross Poole and had a cry in my car. I am honestly so upset and feel they’ve completely ruined my eyebrows. I clearly asked for them to be cleaned NOT shaped, however she’s given me pencil thin arched brows that I did not ask for. I have never had my brows thin before, they were always thick. I will never come back again and advise against getting your brows done here. I am expecting them to respond to this and somehow suggest I am lying or I wasn’t clear enough with what I wanted, which is not true!To add to this, the skin on my face is burnt, extremely sore, and it is peeling and scabbing after having a wax. This is likely to leave permanent scarring, it has been 5 days and I still have open wounds on my face. I have been using wax for the past 10 years and have NEVER experienced this before. I have already discussed this with my solicitor and will be taking legal action.

Honestly one of the best cut and blow dry experiences I've ever had. My first of many, can't believe how lucky I am to have this place close by. So kind, attentive, asked loads of questions about me that translated into my haircut which I love. Can't wait to visit again soon and try out the facials and nails.

Eye brow and upper lip waxing for 18£ In which was done in 5 minutes !! I thought it was a max of 10£18£ endedwith burn scars on my face!I would never ever come to this place .Be careful not to trust their pricing !

I had an hair cut by Michael and I just loved it. Very professional, gave good advice nor just for the cut but for the after care as well. Everyone was so friendly, but professional. Place super clean, with such a good feeling. I was there before and had the same experience. Defenetly going back!

5* service ! First time in this salon and couldn't be happier with the outcome of manicure and hair, done today at Ross Poole. Lisa (nails extension), Rita (wash) and Michael (cut and blow dry) have been superb. Welcoming and friendly environment. Result of the service is stellar at a most affordable cost. Will definitely be back. Highly recommended

Very happy with my first visit to this hairdressers. Michael was very professional and friendly. I was very grateful with the amount of time and care he took with my long hair and the advice he gave! Absolutely loved my cut and style. The other staff members were also friendly and welcoming. I'll definitely be back soon!

I had an amazing experience at the salon. My hairs were done professionally and suggestions were made to make the cut suits me best. I absolutely love the results. Everyone is nice and respectful.I also did my nails and love the fact that the products don't break the nails as it used to with previous extensions I made somewhere else.Overall it is a perfect for me. I truly recommend this salon for anyone looking for a new hair style, beautiful nails and a great relaxing and pleasant experience.I will go back for sure!