The Range, Sutton-in-Ashfield

Went in with my crutch and a broken arm in quite some pain struggling and the staff were very helpful. Can't remember her name but she came round the shop with me and picked my shopping up for me and took it to the till for me. Very grateful for their help because its becoming a rare thing nowadays days.

I can not express how shocking bad the staff at this store are !! The range is a fabulous store… yet the staff here ruin that whole experience of shopping !!It’s run by kids… the tills are super SLOW !! Staff who are on the till. Even walk away when they see a huge que !!When unstocking items in the middle of isles. My son went to go pick up a knife which was left unattended on a box ready to un pack. !!Items arnt priced correctly.I went to purchase two Xmas reindeers clearly marked at 14.99 each. I picked up the last two. To be told at the check out a higher price. I went with a staff member pointed out the error. And still the then middle aged blonde woman. Wouldn’t honour the price. Tried to tell me they have 48hours to change it.Yet when I rang somercoats. ( let me add that actually answer the phone on the first ring ) explained they would of honoured the price. Let’s just say very dissapointed 6 and 2 year old when I had to leave the product behind.Not on. Will be taken further to head office tomorrow.. you can not call the number for the Sutton store. No one answers the phone !! Please Sutton store sort it out and sack all your exsisiting staff members and get some decent people running the store !! Such a horrendous place to shop !!!!!!!!!

Good range of arts and crafts, but pretty scattered across numerous aisles so I wasn't able to find any tracing paper, and unfortunately victoria wasn't bothered to come and help me find any and told me to go and look where the sketch books are which I already did, hence why i asked for help

There’s a good variety of nice home items in store (though a-lot of tacky, glittery products are still stocked), but the fact you have to squeeze past till queues to exit the store when you’re not buying anything is ridiculous.

This shop is like an Aladins cave. Lots of different types of products are sold here. Pictures, household items, small electrical goods, craft items, and games for children are just a few things available.

I would like to pass on a huge thank you to Rachel, Dylan and especially Lewis who were all kind enough to help dismantle the last of the Xmas trees you had in store. It made my day to have this style tree as you can see from the result!

The Christmas Decor is just fab! I got everything I needed for a fraction of the price elsewhere. Will definitely be back for the plain garlands to finish my outside project.

I went today, looking for Christmas inspiration. Near the door was the usual stuff...not inspired. I nearly turned round and left.I thought I'd go to the top of the store to look at the gardening, outdoors.......To my amazement, there was a huge Christmas grotto typedisplay of loads and loads of Christmas trees, lighting, Christmas gifts, animated toys and ornaments galore......it took me a long time to get round it all........marvellous......hugely inspiring.................but I didn't know it was there ...!!!