GAIL's Bakery Windsor

Had a lovely and enjoyable breakfast in with my husband: croissant with almond, madeleine and coffees (just believe the prices should be much lower).

Visited 31/05/22.Went for a late afternoon coffee.Coffee machine was broken - with a contractor attempting repairs on site. Contractors also in attendance upstairs repairing a walk-in fridge.Place virtually empty. Tables dirty. Two dead potted plants on a shelf. Glaring floodlighting fixtures and blank, gray walls all conspire to present the aesthetics of a Russian gulag.However, the food & drink when it finally arrived (pot of tea and a pastrami bagel) was of a high standard - served to me by an enthusiastic but poorly trained young lad (customer interaction and food hygiene issues etc.)Very expensive pricing.Seems to be a disconnect between bakery and front-of-shop.Food still being produced when shop front counter was fully stocked - few customers to sell to and closing time fast approaching indicated to me the food would go to waste. I find this obscene.Most food establishments have a zero waste" policy - this was not in evidence at Gail's.Management was conspicuous by its absence.Not impressed."

Been here multiple times and although it gets quite busy, I have consistently received excellent customer service.Staff is friendly & welcoming. Baristas make one of the best coffees in & around London and some of the bakery items are irresistibly delicious.On this visit I tried the ‘spinach & feta roll’ with a cappuccino and I can highly recommend both as they were utterly delicious.Overall the cafe is on the pricier side (especially if you eat in) but one that I can still highly recommend & will visit again soon.

Came here with my mum for morning tea and was amazed by the large selection of cakes and pastries available. There was some really interesting looking items which looked really fresh. There is also a large menu of hot and cold drinks including a dark hot chocolate containg 75%cocco. This was delicious including the cake I had. There is lot's of seating with some of it being upstairs. They could do with clearing the tables slightly quicker. Also there is also seating outside to the front of the cafe.The staff were really friendly and welcoming. My only main negative is that the toilet was quite dirty and needed a really good clean, especially considering it was in the morning when we visited.

Terry is so kind and friendly, very polite, nothing is too much trouble, he is very professional and has great customer service. Highly recommend a visit

We arrived just before closure and ordered only coffee. I was on diet so I had it with soy milk. Ladies on counter were really friendly.

Lovely place for coffee. Living in Windsor for years but today was the first time when visit Gails. We had a cinnamon bun , feta& spinach roll and two coffees. Everything was really nice and very polite staff.

Gail's had lovely bread and food, but is consistently let down by it's dine-in customer service. If a coffee shop always looks like it's just been mobbed, then the management should be adapting - better trained staff or more of them. Customers should be appreciated, not tolerated.Daniel's, Black Sheep and Ole & Steen are great local alternatives that both you and the management should consider.

Lovely selection of food for all tastes. Nice coffee, friendly staff. Seats both inside and out. Has become a firm favourite place! My one small gripe is not clearing outside tables quickly. Apart from that, it's great!