NextGen Insurance
31 Reviews
- Friday9.00 am–5.00 pm
- SaturdayClosed
- SundayClosed
- MondayClosed
- TuesdayClosed
- WednesdayClosed
- ThursdayClosed
About the Business
Mobile Phone Insurance | Gadget Insurance | iPhone 12 Insurance| Cycle Insurance | NextGen's insurance provides 5* rated products, and a choice of cover level - so you get the cover you want, at a better price!
Contacts
Website
Call Us
+441206688097
Business Park, Systematic, Old Ipswich Rd, Ardleigh, Colchester CO7 7QL
Hours
- Friday9.00 am–5.00 pm
- SaturdayClosed
- SundayClosed
- MondayClosed
- TuesdayClosed
- WednesdayClosed
- ThursdayClosed
Features
- Wheelchair-accessible car park
Recommended Reviews
James Rudge
23.02.2024
NextGen Insurance
Great company who are readily available to support when needed. Going to refer my partner to these guys too for insurance. They're great. People who down vote them most likely had pre existing issues with their phone
Alexander Teasdale
23.02.2024
NextGen Insurance
Taken 5 days so far to process a claim .Their managing company Davies Group are completely disinterested - they request excessive documents and then fail to read them properly. They have asked me for my IMEI number about 5 times despite me sending it on the first dayTERRIBLE COMPANY. I wouldn't use even if it costs 2 quidAVOID AVOID AVOID
Darren Mundy
22.02.2024
NextGen Insurance
***WARNING*** Scam insurance company - i purchased annual cover for my mobile phone in a lump sum payment of £70, upon making a claim they advised me they do not cover phones that were purchased nearly new" as apparently these are classed as refurbished which was not clearly stated in the policy
JustShadow Lastname
18.02.2024
NextGen Insurance
Lost my iPhone 12 and nextgen were great, had me sorted within 24 hours, thank god I got insurance lol
Holly Killen
08.02.2024
NextGen Insurance
Amazing customer service, bought a new phone and had to update my policy, replied to my emails within 6 minutes, and really made the transition easy! Great company doubt I’ll be changing my policy any time soon! Cannot stress enough how good the customer service is, you just don’t see that kind of service from insurance providers usually. Amazing. 10/10!
Streets No name
02.02.2024
NextGen Insurance
Broken screen . 2 weeks on still no confirmation of the claim even being put forward. No communication. Told to remove icloud despite my claim not even being put on the system. Pay cheap get cheap . Read reviews before paying for this service.
Salman Punnakkottil
09.01.2024
NextGen Insurance
Very bad experience i have claimed for my mobile loss and submitted every single documents they asked and waited for two months always they send mail submitted for review its been more than 2 months now. The replay for the mail takes 4 days .
Jack Dorsey
05.01.2024
NextGen Insurance
Couldn’t fault Next gen . Been insured with them for 2 years - just had my first claim and they got me a replacement within 2 days as mine was too damaged to fix. Really good service, especially Karen who looked after me. Top marks
Kevin NotKevin
18.12.2023
NextGen Insurance
Interesting to read the other reviews (look like dodgy people) my experience has been amazing, in fact I’ve just renewed with them. 10/10
et4682et
16.12.2023
NextGen Insurance
It’s took a long process to sort my phone issue out but they did advise there has been major technical issues on their side and this was the reason for this. Customer services have been really good , polite and quick to respond . Hopefully the technical issues are resolved and other people won’t have the same issue as I did .
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Business Park, Systematic, Old Ipswich Rd, Ardleigh, Colchester CO7 7QL
NextGen Insurance