East Dean Kennels & Cattery

Due to conflicted circumstances we had to return a greyhound to theses kennels. The dog was to be housed until the Kent Greyhound Rescue could rehome the dog.Never have I been spoken too with such venom and disgusting tone in all my life.The owner/manager was EXTREMELY rude lady and completely uncaring of the situation .She was very belittling to my son, who was extremely upset and emotional.I wouldn't use this company.I have reported it to the Charity Commission who have will investigate further..

I collected my Dog from East Dean first thing in the AM after a draining 12 hours of international night travel and was greeted by “we’ve just been talking about you” by Amy the owner - This was promptly followed up with what can only be described as a 5 minute reprimand about training my dog to walk on a slip collar, which was then followed by a complaint that my dog was “hard work” as he was so clean" and only 2 people could take him out to the paddock and my dog would not allow their staff to place his head collar on (which incidentally my 3 year old son can do effortlessly).Noting that the website states that the kennels are equipped with a grass run and makes no mention of dogs needing to be slip collar trained before arrival.No consideration was given to the fact that I choose not to use a slip collar due to the fact my dog is a 9.5 stone drafting dog (i.e. bred to pull) nor my personal feelings against the use of slip collars due to thyroid damage issues in large breeds

Just picked up our cats Harrison and Riley from East Dean cattery. They have been brilliant and our flight was cancelled from Crete until the next day when we would not be able to pick the cats up. We called them from Crete and it was no trouble.Harrison and Riley were well looked after

Great kennels in a rural setting.Any was extremely accommodating and managed to fit us in at very short notice.She’s always contactable and responsive to emails which is good as we were delayed coming back from London and had to arrange a later collection. Fees are extremely reasonable. Kennel is secure, spacious with its own run.Will definitely use again.

I can’t thank Amy and the team enough. Absolute legends! We have a difficult dog and they know just how to handle her and love her, and I’ve never known our dog lose her mind so much with excitement every time we drive down their road! To note, we literally now drive 2 hours to East Dean as we’ve moved away, because they really are that incredible!

dogs very happy so am I.they did not think very much about their normal food when they got home.will be going again hopefuly.

Was hoping to book my dog and 2 cats in for two separate stays this year but will not be using this kennels. On their website it stated that you can visit the kennels to have a look around without having to book. I have now been turned away on two occasions over 2 days. On my first visit I was told to come back the following day between the hours of 11am and 3pm as it’s a quieter time for staff and they would be able to show me around the kennels and cattery. I attended the following day to be turned away again because there was only one member of staff running the entire kennels/cattery and they are too busy. I was told to come back another time or to wait until they had finished their jobs, to be given ‘the quickest visit they’ve ever given’. It also states on their website they have a heated rubber matted play barn for older dogs to use, when I asked about this for my dog to use after mentioning she is a 12yo Labrador who is completely blind and going deaf, I was told they wouldn’t let her use it as it’s for very old sick dogs that need to be isolated from other dogs. Generally a lab’s lifespan is 10-12years, so maybe she has to be practically dying to use their heated barn. I personally think there should be more than one member of staff running a kennel, as both times I’ve visited there has only been one person responsible for all those cats and dogs.

So simba( a rotweiller ) went there last week for gour days. She was very well looked after fed and walked. I will definitely book again