Coventry Combined Court Centre

No issues. Friendy staff and very helpful

Not that you want to be there, however the building is clean and modern and the staff are a credit to the service. They made me feel welcome, was polite to me and was ultra professional in their duties.

For justice to be served

My partner filed a PSO on the 10th of July 2022, we have had contact with the courts where we have had to wait over 90 mins for someone to answer. We were then told that the PSO will be with both parties asap. Today is our third time calling and we’ve been waiting over an hr for a response to an emergency PSO, the automated service has advised us that they close at 1700hrs promptly, it’s now 16:53 and I presume our call will go unanswered. If the courts read this We would like to make a recommendation to your call holding service: Can you please notify the caller where they are in the queue. I suspect that this new addition isn’t difficult to incorporate, all in all a below poor service.

So bad! On the phone still waiting for an answer after 50 minutes in respect of a restraining order that has been breached and has incorrect wording! It's soul destroying! You are already at the height of fear and just left to sit and wait in the hope that after several hours someone may actually bother to pick the calls up :( Pushing victims to suicide these agencies are! There is no hope left

On hold 1 hour 15 min no answer now they are closed so will have to try again Monday. Maybe they need to look into a call-back service. On another note I am still waiting replies for emails sent weeks ago which have now become obsolete.

The people who staff the door are great. Really friendly and treat you with respect. The waiting area for the courts is spacious and comfortable enough . Toilets cleaned regularly.(the tea is rubbish though)

Got found guilty.