Cook & Harris

A very polite young man arrived, with mask (we didn’t have to ask.)Cook and Harris tried to accommodate our needs and we were really grateful that the engineer came as soon as he could and put us in as first job of the day to fix our boilerWe have two children with Down Syndrome so it was very much appreciated.A very reliable firm. Highly recommend

Never ever have this cowboy outfit near your property! The standard of work was poor to say the least. Please don't have them in your home

I am put up in charlton hayes patchway, Bristol. house is 5 years old and has got Baxter system boiler installed by cook &Harris. This year I got it serviced by cook &Harris and they told me hot water pressure vessel is gone and it need to be changed as it will be risky otherwise, considered their advice and got it changed which costed me around £280 + £150 for service. After 2 months boiler started loosing pressure I called them, engineer came and told me that pressure vessel in side boiler has gone this time and given me a quote of £280 and told the pressure valve may also need to be changed which may cost around £100, when I asked them why they didn’t identified this in service which was done 2 months back engineer told me that it has nothing to do with service.After which I contacted baxi, they sent engineer who after looking at boiler said that air needs to be filled in the pressure vessel, he did it and cleaned the pressure vessel and boiler is now working absolutely fine, the guy told that this should be done every year as part of service.