Inception Support Ltd

I would totally recommend Inception Support. Paul is very knowledgeable, patient and will always respond promptly with any issues you are having with your Mac.

Very professional and reliable. Would highly recommend.

I have used Inception Support to assist with the macs in our design studio. Paul can assist from helping set up your studio from scratch and ensuring all the infrastructure is in place. As well he is on hand when something needs fixing. I upgraded my OS recently and it disrupted the functionality of the screen. With one support call, this was fixed and we were back in business. It is great to have the peace of mind and support Inception Support provides.

Inception Support provides that level of technical expertise and reassurance that every company needs and often doesn't have in-house. They’re always on hand when we need advice, and their knowledge of systems, networks and everything Apple is second to none. From repairs to general problem-solving, they've kept our systems running smoothly. They’ve recently helped us to plan and implement a new server solution, which the team here are delighted with. I can highly recommend them to anyone.

We have worked with Paul for many years before he started Inception Support and we were more than happy to employ his services in his new venture. He is approachable, professional and reliable. When our old file server needed to be retired after many years of use, he proposed a solution that was cost-effective and will scale as our company and requirements grow. We have no reservations in recommending Inception Support for all of your Mac support requirements.

I recently engaged Paul at Inception Support as My MacBook Pro had gone completely Kaput during a software update. Even over the phone Paul was able to identify likely problems. Once I gave my laptop to Paul, he kept in communication and ultimately he was able to sort all my issues, install the latest Mac operating system, speed up my laptop and save all my outlook data in such a way that I was able to retrieve my emails very quickly. To top it all, his pricing is very reasonable, fair and transparent. I highly recommend.

My iMac was in need of urgent repair, I use it for my business and it wouldn’t even switch on! Inception Support sent me clear diagnostics within 24hrs and I had it back in my office good as new within a week!

I approached Paul about replacing my battery and hard drive on my MacBook Air. I was really impressed with his knowledge and his professionalism. He gave me great advice and listened to me as I explored my options. Also the turn around time was amazing! As a small business owner I live on my laptop and I'd been having problems with connectivity due to the issues with the hard drive and this was affecting my calls with my clients. In less than 24 hours he turned this around and now I have the confidence that I'm not going to have any tech issues when on calls with my clients. Definitely recommend Paul for anyone who needs Mac support. He really knows his stuff and his customer care is fantastic.

I found Paul, very professional, very competent, very fair and a very pleasant person. Would highly recommend him.