Number 1 Diamond Cars

Sad that sometimes these are cheaper than Uber - you book a taxi and hour in advance for a certain time and it still shows up 15/20 mins late and you end up late for school run/work. The drivers don’t actually try to get in touch - had a driver show up the other day in a completely different car to what the app said and rather than ring and explain he changed his car or just tell me he was there. He drove off. I then got a text telling me another one had been dispatched even though I’d not ordered it via the app again as I was told too, rang to check and the staff said they didn’t know why that happened and I need to order again. Then couldn’t get hold of one after this time is been waiting 40 mins. Only for this taxi to rock up that it said had been dispatched and said it was mine and I had no cash on me hence me ordering via the app to pre pay. Had to stop at the cash machine which then cost me even more. I will absolutely avoid using this company where I can. It’s no wonder people use Uber more.

My driver named Abdul is an absolute diamond. He gave me the gift of starting my day with a positive attitude. From the first words he said to me and my kids as we got into his car, to the point where I was searching for a complete fare and he took only what I had, I knew it was a blessing to meet such a good soul. God bless you and your family Mr. Abdul. If only the world has more people like you...

Great taxi rank, drivers always polite and friendly, will always accommodate. The app is quite useful although recently I have been having some issues at peak times.

Disgusting what the driver did to my daughter and her friend. They got a taxi to college and the driver had trapped them in and would not let them get out, he was also very rude to them both with what he was saying. To top this off, the driver didn’t speak English so there was issues with communicating. I find this disgusting and will not be traveling with the company again!

Drivers that pick up mornings and evenings brilliant. Drivers that pick up for school run, many are rude presumptious and cantancarous and despite detaailed instructions for pick up - constantly say they cannot find us!

Last one I got was a white minibus. Whilst other drivers are kind and understanding of different situations, this driver was not. He is impatient and snappy.

This company is second to noneExceptionally reliableFeel like I have my own personal chauffeur

Used Diamond taxis many times before an recommended to all but soooo disappointed today.Birthday treat spoilt by driver trying to rip off fare. Charged £10 extra fare return with different driver unbelievable.Will definitely not use again. Times are hard and everyone is struggling but to RIP off people is out if order.

An amazing service. No wonder they are called Number 1 Diamond Cars. Drivers are really professional and very good.