JoJo Maman Bébé

So impressed with the customer service! I left a negative review for an item and they contacted me immediately to offer a replacement. I went to the leamington spa shop where they apologised, looked up my order history and gave me a replacement, no questions asked! Wow. They gave my toddler a balloon and even had a changing room with nappy supplies for our new born. Makes shopping a pleasure. Thank you! The American member of staff who dealt with us was absolutely lovely!

Really disappointed, went here to exchange a top for my baby son which was given as a gift. I spoke to the woman at the entrance who just fobbed me off, firstly told me the top is an old line stock so no longer available so cannot exchange and also as it’s a gift it has limited time for exchange which isn’t mentioned on there t&cs. Checked on their website and the top was actually still available so I just went to another store who did the exchange without any issue. The website doesn’t mention anything about old stock not being able to be exchanged.Not sure if I was targeted or the woman has no knowledge of their own clothing range and terms and conditions, overall it was a poor experience and I felt fobbed off as I wasn’t welcome.

Could be a lovely local shop if the staff were a bit more helpful. Despite the fact l visit this store quite often, the staff don't seem to know much about the stock and often stand around chatting rather than helping customers.

I brought a lovely little outfit for my niece in here. I thought the whole service was top marks and the range of outfits was varied and they had some gorgeous different things to buy. A little pricey, but so worth it.

Excellent customer service, we arrived close to closing time, we were welcomed in, encouraged with information, support and advice. Both shop assistants knew their range and gave us the full VIP treatment.

Lots and lots of choice. Very helpful staff. Beautiful clothes.

Great shop, lovely clothes.Staff were extremely helpful, would definitely recommend!!

As ever staff were polite and extremely helpful. A very pleasant shopping experience.