Dunelm

In today's retail landscape, it's rare to come across a store that boasts an extensive collection of household items readily available for purchase. This store, however, not only provides a diverse selection but also offers excellent value for money. Moreover, the friendly staff members warmly welcome customers upon entry, making for a pleasant shopping experience.

An affordable furniture store where you can get many surprise deals. What I really like about this place is that most of the furniture is assembled. So happy I don’t have to follow the instruction book to put together pieces.

Dunelm is like a department store and stocks a wide variety of home goods. The result is a slightly costly service and a slightly dated feel. It has a free car park and it gets very busy during peak times. There are disabled parking aces and access. A lift is available to take shoppers to the first floor, which is appreciated. A decent store.

Made to Measure is very bad if you are booking for a floor-to-ceiling window.For a 235 cm curtain, the chain provided is not even half of the curtain. As a 155 cm person, it's hard to use that 1-meter chain on a daily basis just to roll up and down the curtain. I have contact the customer service, they use child safety as an excuse not to provide a longer chain, which can be easily avoid by the bracket fix.I believe if it's a curtain at your house, you will definitely not happy about it while you tiptoe.

Realy large store that is packed with everything you need for your home, great selection of bedding and cushions. Their candles are cheaper than I have seen in other shops.

The security guard has been very rude to me. I was at the checkout with plenty of items and as I was waiting for the employee to scan them 1 by 1 , he just came out of nowhere touching and taking my stuff from my basket without asking me anything. I asked him why are you touching my stuff and he just replied to me this is my shop

Went to buy curtains today and Shana saw my brother and I were confused. She gave excellent advice and guided us to buying the perfect curtain. She really went out her way with her service! Thank you very much.

I recently purchased and had curtains installed in my home, and I couldn't be happier with the entire experience. From start to finish, it was a seamless and delightful process, and I want to share my glowing review of the product and service I received.Customer Service:My experience at Dunelm (Beckton) was exceptional, primarily due to the dedication and professionalism of the staff. Sharna (staff whom we placed our order) was helpful, friendly, patient and responsive to all queries. Jack, the installer was diligent, courteous and professional in every way. Thank you both.Product Quality (5/5):The curtains I chose were of exceptional quality. They not only look beautiful but also feel durable and well-crafted. The fabric is lovely, and the colour is exactly as I expected.Affordability (5/5):I found the curtains to be reasonably priced for the quality I received. The value for money was excellent, and I believe I got a fantastic deal considering the product's quality and the installation service.

I recently visited a shop that left me with mixed feelings. While the items on display were undeniably impressive, the overall experience was significantly marred by the unprofessionalism and rudeness displayed by the staff. It is evident that the establishment needs to prioritize training its employees in customer service and address the concerns raised by customers.Upon entering the shop, I couldn't help but notice the slow pace of service. I found myself waiting in a queue for an extended period of time, which was frustrating not only for me but also for other customers. It is important for a business to ensure efficient and timely service, especially during busy hours, to maintain customer satisfaction.What aggravated the situation further was the staff's attitude towards customer concerns. One particular lady, instead of acknowledging the prolonged wait and apologizing, seemed more interested in complaining about me leaving a few items in my basket. This lack of empathy and understanding is simply unacceptable and reflects poorly on the establishment as a whole.Additionally, even the security personnel appeared to be rude and unhelpful. While attempting to express my concerns, I was interrupted and approached in an unwarranted manner. It is essential for the company to address these issues and ensure that their staff members are well-trained in handling customer complaints and queries with professionalism and respect.In conclusion, while the shop offers a range of appealing items, the overall experience was overshadowed by the subpar behavior of the staff. It is imperative for the company to take immediate action to rectify this situation. Improving staff training and instilling a customer-centric approach will go a long way in enhancing the overall impression of the establishment. Customers deserve to be treated with respect and courtesy, and it is crucial for the company to prioritize this aspect of their business.

Plenty of selection in the store . Staff is extremely helpful especially Ali and Micheal. They have always helped putting the furniture in my car and they are really friendly. Store is clean and very well organised. Till staff is also very helpful. Each and every member of staff I have met gave their best service. All the best to the team.