Ashanti Rugs (Online)

Very happy withe service the speed of delivery was so good would definitely use again. Very satisfactory !!

Poor customer service, queried why after 3 months bits are still coming off the rug wanted advice more than anything! Very dismisive just advised i can only return within 30 days! I never said i wanted to return it! Ignored messages ever since,

Great choice, very good price, service was superb kept up to date with the delivery, would recommend and use again.

Ordering was so simple and easy, the rug arrived very quickly and was even better than I could have imagined, the photos didn’t do it justice, also received emails to keep me updated on my order and had tracking on my rug.

Very poor service, I really wouldn't buy again from them. Ordered a rug in May 2023 and chased in June as I hadn't heard anything. They advised it was due in early July. Chased again mid July and was advised it was being sent out from the Warehouse. Waited a few more weeks and nothing, so I raised a query with Paypal. It was then sent within a couple of days. Shocking customer service and I wouldn't trust them again. All on email so I have proof of correspondence.