Costa Coffee

It's a great little stop off for coffee. Drive through, outside sitting area with lots of tables. Good space inside to sit have coffee and chat away with friends.

Costa drive through is what gets me by on my busy days, big thank you to the staff who do the window take away and I'm unsure what the guys name is but he always puts a smile on my face with his cheery and positive attitude and especially Emma.. who said she had only recently started working there since March but she makes my day! Lovely person and always happy when she is at that window serving me. Well done, you are great at your job and a lovely person. Thanks, Libby At Home And Roam.

Slow service, a barista who clearly does not enjoy there job and expresses it, and paying extra for marshmallows to find there are none in the drink. Overall very disappointing, the drinks were okay, but not worth the £5 that was paid for each of them.

Quality of product is good but very lacking in customer service. Attitude of staff is not good. Consistently had this experience. Ideal location though.

Definitely not service with a smile! One member of staff in particular was not interested. If she feels that customers are an inconvenience, she's in the wrong job. She did not want to be there. Best avoided altogether unless you want to see someone getting paid to eye roll!

Place is ok-lasses who work here tho pretty dire. I travel a lot with my job so visit many coffee places. Most people are great, but every time I visit this one, service really poor. Think they’d sooner just chat to each other.

During our visit to the UK, my sister introduced us to the Costa Coffee chain, openly declared it as her favourite for many years.I can see why.First item to catch the eye on approach were the street side advertising boards, “Coffee, spice and all things nice”, wonder where I have heard that catchy phrase before? ;-)This particular outlet has a drive-through as well, did not try it so cannot comment, but assume it would be as pleasant an experience as were the staff indoors.Sufficient parking readily available, relatively easy access off the A9 at the roundabout.Main entrance door clearly indicates what is or is not allowed. Dogs not allowed but guide dogs are. Not familiar with the guide-dog sign on the door, could not decide if it was a dog on a leash or guide-dog only. Did find the UK to be generally a dog friendly (obedient/well trained dogs) country, where dogs were welcomed at most places. I suppose when winter and snow sets in, you cannot leave your dog tethered outside. :-(Regardless, both inside and surrounds were clean, staff friendly, the Barista attentive to any special requirements, skinny this and that, less coffee more milk etc. (my sister). Spoilt for choice from coffee to all sorts of other refreshments covering juices, energy drinks (for those that take it on the run), soda’s, ice teas and so forth. As for the “all things nice”, consider that as an understatement. Wide selection of pastries, a little pricey for us (shocking exchange rate for South Africans), but we were sorely tempted. :-)Only one let down, almost non-existent offering for the Banting/low carbohydrate fraternity.Other than that, the wife loved the Cappuccino and my Americano went down a real treat.Reserve a rating of 5 for the extraordinary, but would certainly rate it a 4.9 if I could.Great brand, store and staff. If we were fortunate enough to get to travel to the UK again, I know where to go for a great Americano. I will bring my own Banting/low carb snacks. ;-)

I'd been driving for a while and need a coffee. Great coffee as usual but the staff were all friendly, smiling and clearly happy at their work.

I’ve been a loyal Costa customers for many years and have recently tried this Costa situated near Broxden roundabout for the second time and both were very disappointing. The first visit, they had no oat milk. The second visit I ordered a flat white with oat milk and it had no velvety foam or finish. It looked identical to an Americano with cold milk.Baristas need additional training.

Toilet not brilliant (door didn't lock, loo roll on floor and wiggly seat) but I'll tell you what was brilliant - After Eight Inspired hot chocolate! Comes with an After Eight chocolate too. Very nice!