Metro Rod (Peterborough)

I had a blocked bath and drain which was pretty serious and what compounded the problem was that I could not find a drain with a metal cover in my back garden. The first engineer couldn't find it either and did nothing for an hour but I called Metrorod soon after and they arranged for an expert to come and take a look for free the next morning. He sounded like he knew exactly what he was talking about so I arranged for him to come down the next day. He told me that he had to stick a camera down the tube and hole behind the toilet as he couldn't detach the toilet basin for fear of breaking the screws so he removed the bendy plastic pipe to get to the drain. It looked touch and go at first and I thought he wasn't going to do it especially after he put the camera down and showed me on the screen what the problem was. It was completely blocked mainly with paper and the job looked impossible. I booked him for 2 hours but he did not give up! I thought that he would take more than 2 hours and I would have to pay him more. BUT he got it all done within the timeframe. He used a water vacuum machine to suck the excess water out first and then the paper. He then put special drill bit down to cut through the paper. By the time he finished, the drain was absolutely clear! He even put the toilet back together and fixed the flushing mechanism so that it still worked even though part of it was broken! I have never been so impressed with a workman in my house and he even cleaned up after himself! I would thoroughly recommend Metrorod to anybody but ask for MARK!