Pound Gates

I highly recommend Poundgates, I started my own Removal & Storage company and was advised to speak with Poundgates regarding insurances for my company. Lorane talked me through everything I would need and it was a complete hassle free process. It took less than an hour of my time and to be fair Lorane did everything, she was great.What i like the most other than the excellent value for money cover that gives me complete peace of mind, is the friendliness of all the Poundgates staff that I spoke with, they are highly knowledgable and it gave me great confidence that I was making the right decision.Also the company that recommended me to them had been through the claims process and they assured me that Poundgates made the whole process pain free and really reassured them.Thank you so much everyone at Poundgates.

I have used Pound Gates now for a few years and found the whole team outstanding in performance. We have had a few claims now and they have all been dealt with very fast and with minimal fuss and disturbance to the running of our company. They do make things very easy and everything is explained clearly!I do as a rule shop around for the best price and I have continuously gone with Pound Gates every year as they have a fantastic level of service.Highly recommended and a happy client.Best regardsJames Higham Premier Movers

We've used Pound Gates for a number of years now and have always found their team to be highly professional and very knowledgeable. The annual review they provide gives us an opportunity to asses all aspects of our cover and we are given valuable advice throughout the process.

Swift and professional service from Pound Gates. We received a personal visit so they could really understand our insurance needs and quickly produced a few quotes. Would thoroughly recommend.

I have represented numerous companies with very diverse operations over a many years handling all types of business issues including insurance inception, claims and renewals. PoundGates has been my go to broker for the last 17 years because of their competitive rates, efficient administrative support and, perhaps most important, continuity of representation with the same dedicated and highly knowledgeable Business Manager.

BEWARE all flat owners who share a common buildings Insurance policy through the freehold company! There is a CONFLICT OF INTEREST when one flat has eg a water leak from an upper neighbouring flat. The owners of the flat that has had the damage have been shafted into bearing the excess on the policy. In our case, from a £668 claim we have lost £500. We are the victims of the damage, but we have had to pay for it. This company has done nothing to ameliorate the situation.In a professional situation there should not be conflict of interest - eg a Solicitor cannot act for 2 opposing clients.Mrs Sandra Rose

A professional, efficient and personal service. We have used Poundgates for all of our business insurance needs for many years. Highly recommended.

Having used nursery care policies for 30 consecutive years, I have had experience with many insurance brokers and have found Pound gates to be competitive, responsive to queries and quick to address any concerns or incidents.There is always somebody at the end of the phone should you need to discuss in person .I would highly recommend them.

Highly recommend this place proper personal service. Nothing is a problem very reasonable prices.

AVOID - Insurers that DONT insure when an accident happens.We have a vehicle that was involved in an accident 3 months ago that Poundgates as our broker selected an Insurer that now will not imdemnify an accident that has happened. This means that we are circa £12-15k out of pocket.We had a vehicle involved in an accident in Belgium that they are saying is not insured unless we notified them in advance of us leaving the UK, HOWEVER we were insured with them for several years under AXA insurance and we had auotomatic EU cover. But when Poundgates changed our policy to DCL insurance, they failed to highlight to us this fundamental change.In all documents we made clear to them we go abroad regualrly and that we were looking for a like for like policy.They are allegely the experts and gave us a policy that is not fit for purpose.