Kashmir Pizza & Grill House

Ordered food for Iftar. Reasonable delivery time. Nice food. Ma Sha Allah

Horrible food , old chicken, dry fries, I ordered medium hot received very hot. Salad inside carrier bag and mayo sachets inside the salad thrown loose. Even pepsi had a cheaper taste. Big diarrhea !!I will never order again from them. The only good thing it was delivered almost on time.

Kids ordered food and it delivery was estimated at 8.05pm. Didn't arrive until just before 9pmDrinks missing, I correct meal altogether and chips were so hard and clearly been reheated a few times.I am a regular customer but this has put me right off. Called them and they have said its because they were busy and will give drinks and free wings but that's not the point. The delay I can forgive but the food no excuse as they run a business so should realise the correct orders should be going out with edible foods.

Ordered food from Uber eats. Rang them to ask where the food was, as it was showing estimated arrival time, they’ve had no clue whether I’ve ordered from them and eventually they figured out that their machine was paused. Waited 1 hour and half for nothing. No apology whatsoever! Absolute shambolic customer service! Do not waste your time!!!

Once upon a time this place was well run and to top it off the food was outstanding. However I've now had enough of ordering my food and the order being started when I get there, prices change based on the server and then charging me for asking for no bun with my burger. The food is still good but not as great as it once was. Thanks but no thanks Kashmir Grill House. Will take my business elsewhere.

Be very careful when ordering food from this restaurants website online, when adding food into your basket you are forced to pay via yoyo which apparently the shop owner claims to not work with, so they take your money but don’t receive your order. I now have to communicate with yoyo to get my money back which will take god knows how long!So we went to the restaurant to resolve this issue and was reassured it wasn’t his fault as his in the process of taking yoyo to court so gave him the benefit if the doubt on the basis we’d get our money back…we ordered 6 burgers 4 of which came back very undercooked raw and pink as anything so had to make ANOTHER trip back with the burgers to show them…( i have pictures but no option to upload them ) to which they tried to fob me off and say they were fine. After other staff members had a look they agreed they were undercooked and made us some more… i also have pictures of the newly cooked burgers that were eventually cooked properly with no pink raw meat inside. The food when cooked properly is tasty however it wasn’t worth the hassell we have had had and it will make me think twice when ordering again.

We are ordering from them at least two times per month. They are very busy if you do that online. We love Asian food and tried few places but alway come back here. Everything is fresh and cooked well. And so so tasty.

Best kebabs ever always piping hot and taste absolutely fantastic! Never tried anything from here but these kebabs and naan so can’t comment on anything else. But these kebabs taste soooo good!

Please avoid at all costs. Ordered for group of work colleagues. The food was not right from the beginning disgusting smell. Everyone of us caught food poisoning. We have reported to birmingham council. It has come to light that kashmir grill has a one star food hygiene rating. That says it all. I wish I never ate from this place I was very ill. No hygiene at this takeaway avoid at all costs unless you want to be very sick.

Zero customer service skills. Guy took my order and said it will be ready in 15 mins. I arrive 20 minutes later and the guy says that no order has been taken. Then looks at his phone and says oh the guys who took the order have left the shop. Then apoligises and says that he will make the food now, only he doesn't know how to turn the grill on.