Topps Tiles Bournemouth - Clearance Outlet

From the moment I walked through the door I was welcomed with friendliness, courtesy and helpfulness. I had the attention of Hannah who went out of her way to find exactly the right tiles. I felt she was really interested in my project and she was able to read the architects drawings and make the right calculations of the number of tiles needed Hannah was extremely knowledgeable about the products and the applications. She took great trouble to explain all the pros & cons of the options. Hannah even made sure I had the right grout colour match! Whilst this was happening- I was offered coffee by Brendon (manager)and I felt he was aware of everything that was happening in that store all the time. I was able to take all the option samples home to make my final decisions. Overall it was an enjoyable and pleasant experience and I was delighted to have found such expertise and enthusiasm to help me make the right choices. This store exceeded all my expectations.

Really impressed with Jordan and his colleagues at the Bournemouth branch of Topps Tiles. We originally bought tiles from the Poole store, but ended up needing a few more than we first realised, and they didn't have any more in when we contacted them. They suggested we contact Bournemouth instead. I spoke to Jordan on the phone, and he said whilst he was happy to put some tiles aside for us, he recommended we come in first as he suspected they were in fact very different in colour. This turned out to be the case, but Jordan calmly advised there were several stores around the country with supplies, as well as some in HO warehouse, so he was confident he could track down what we needed. He promised to keep in touch and in fact rang within a couple of hours to say he had found them for us. He advised they would be at the store within a couple of weeks and we would be contacted when they arrived; all of which happened exactly as promised. So a huge thank you for going above and beyond - you have made us extremely happy customers and we know where to go when we need tiles in the future. Thank you! PS Hopefully your colleagues saved you some of the chocolates we brought in to say thanks.

Me and my partner had come into the store hoping to pick up a brochure, walk round the displays and leave. However Hannah had approached us and talked about our choices and even gave insightful and expert knowledge on under floor heating, which we weren't even considering but after learning about how easy and cheap it is in the long run, definitely upping our budget. Also wasn't even aware grout came in pink and blue. Will also be looking out for Hannah for all future help! Simply great customer service.

We are super impressed with Topps Tiles Bournemouth. They offer a great range of tiles and accessories. The staff and very friendly and knowledgeable. Gabi who works there was great in giving me advice, recommendations and was really helpful.

Customer service was exceptional!! I was served by Gabi who was extremely helpful and went the extra mile to find me the right product that matched my needs. His knowledge and suggestions were much appreciated and was a huge help to me in deciding what to go for.Hannah also was extremely helpful and the both staff made the experience enjoyable.As for the tiles... There was a great selection to choose from and prices were very competitive. Very pleased with my purchase and my experience at Topps Tiles Outlet.

First class service! We only popped in today on the odd chance for a small number of stone tiles. They did not have the stock in the store we visited but we were told that a store 1.5 miles away had the number we needed. By the time we had driven there they were ready and waiting. Wallisdown store staff are simply amazing for service. Thank you.

5 star service from Hannah. She made the experience of buying tiles easy and nothing was too much trouble. Especially when she lifted all of our tiles in the the car for us!! She put me to shame, you go girl! Thank you.

Have used the Wallisdown Clearance shop a few times, they have always been INCREDIBLE! Hannah and Gaby are a great team, fun and chatty, loads of expert tips and knowledge. Really know their stuff. A pleasure visiting, prices are unbeatable. Will definitely shop there again. Thank you so much.

I cannot more highly recommend Gabi and the team at the store. In my numerous dealings with the store I find the advice I needed and tiles/adhesive/grout/accessories which are offered to trump other suppliers whilst keeping a ‘small store feel’. Special shout out for Gabi who has put up with a range of my stupid questions and always answers them with a smile!