Fosse Fires Ltd

We are extremely happy with our log burner. The team from fosse fires have not only been extremely helpful and friendly while we were choosing the product but throughout the installation and onwards they were always happy to answer any of our questions. I would highly recommend the products and the installation team!

Fosse Fires Ltd - Absolutely brilliant from start to finish. Russ, Amanda, Brad and Matt are a fantastic team. The log burner and flu look amazing and we are looking forward to using it.Class Act and would recommend them to everyone and such a lovely family run business..

Purchased a new log burning stove (a Burley Brampton) from Fosse Fires and the advice, information and service from Russ Mulligan (the Boss) was exceptional.He made sure we were buying the right one for our needs.The fitters Brad and Matt were careful, efficient workers.I even use exceptional again.No complaints at all.Thank You Fosse Fires.

Excellent service from start to finish. Russ was really helpful at advising us on what would need doing (coming to our house twice to look) and in advising us at the showroom. The fit itself with Matt and Brad was brilliant- they were both really considerate, tidy and did a great job. Would highly recommend!

Absolutely A1 experience from start to finish. Started with the excellent website (when we looked they did have more stock than was on there at the time, so do check), shortly followed by visit from Russ was really helpful in giving us an idea of what we needed. Then we went to the showroom which - although small - has absolutely everything you could want to look at, so much so we ended up buying two completely different logburners for our sittingroom and office from what we imagined we would go for. Be aware these guys are busy so we had to book installation with a lead time of around 6 weeks.The installations themselves went really well (plastic sheeting recommended, our chimneys were quite sooty!) - a team of three very courteous, expert, tidy guys, with a special tutorial at the end and the first lighting! The modern logburners look absolutely amazing in our very old cottage and we're booking in for an annual sweep and service. Couldn't recommend highly enough!

From initial quote, to showroom visit to installation the service from Russ and the team was outstanding. No pressure sales and clear advice and recommendation. Installation was as described and all work completed on time, on budget and to a high standard. Really pleased with the wood burner, would highly recommend Fosse Fires - a great business to deal with.

We ordered our log burner through Fosse Fires, Russ was able to offer good advice on suitable options and visited to ensure there would be no problems with the installation. Although there was a wait for the stove to be delivered we were kept informed throughout the process and it arrived roughly when predicted.The installation was faultless and I was extremely pleased with the care and respect the installers showed to both the property and the fire, they too offered great advise on lighting and using stove.Overall I wouldn't even think about looking elsewhere if I have to go through the process again and we are delighted with the result.

Our dealings with this excellent company have been exceptionalFrom initial discussions through to quotation gave us confidence that they wanted to provideUs with professional serviceAfter visits from three other companies Fosse fires provided a fair quote with a sensible lead timeThey arrived as agreed completed the work and left us with our home clean and tidyWe would recommend this company without any hesitation

We cannot recommend the team at Fosse Fires more highly. Russ listened to what we wanted and made it possible, taking time to consider how a log burner could be fitted into a tricky space safely, whilst being honest about how it might turn out. The team were polite, cheerful and professional the whole time they were with us and managed to get the log burner fitted in the week before Christmas despite challenging weather conditions. We were also given a comprehensive demonstration on how to use the log burner which was helpful. A fault with the burner was fixed extremely quickly. We are very very happy with the final result.

I have just had a woodburner installed in my home and from my first visit to Fosse Fires to seek advice through to completion of the work I have been so impressed with the professionalism of this company Brad and Matt who carried out the work opening up an old fireplace to install a flue and the woodburner caused minimal mess and inconvenience. They were polite, efficient and left my home extremely tidy. I can’t recommend Fosse Fires enough.