Magnet Trade

We were especially daunted when it came to replacing our dilapidated old kitchen.Adam came and did a site visit before making recommendations. He, (and the team) designed our perfect kitchen and pitched each component to suit all of our needs. In essence, we spent on the visible bits. There was the odd minor component oversight but that is to be expected in a complex kitchen. Adam saw every problem through with the minimum of fuss. It is professionalism that one only hopes for. If you are looking for an excellent kitchen, value for money and someone to guide you through what is maze, I would recommend you give him a call. There is a reason why he is busy.

Very helpful staff. Some lovely displays of kitchens.

Delivered numerous times to this branch, always friendly professional and accommodating

Horrendous not even 1 star!! Had problems from start to finish. Customer service is none existent.Didn’t reply to emails wouldn’t have a meeting.List of problems3 cookers needed all had same fault onHob electric ignition didn’t work was constantly sparking - come to fix it used some lube said there u go!!Gas leek filled house for 2 days while awayBroke the boiler had to get someone else to fix itChip in cupboard doorOther things on topGenrerally couldn’t care and have no interest in compensation.Messages you get back are from a text book.Very disappointing

Great kitchens, nice staff

At 5:01pm Tuesday 23rd November I received the email of the Magnet Black Friday deals. They close at 5pm so at 7:30am I called Hunslet, Sheepscar, York and Guisley and no branch had a single item. They said they had no stock and most did not even know about the deals and said they were discontinued stock that it would be very unlikely that anyone would have. Poor and misleading marketing from head office who I tried to review however you can only review the stores. If anyone at Magnet head office does review these and can get the the wine cooler or dishwasher on the deal I would really appreciate it.

Good source of information about kitchen and advice

Prices are okay, staff are not helpful watched while I loaded up on my own with not even a mention of helping! Poor customer service one of the worst I've been to.

Excellent service young lady very informative and helpful

Really helpful guy. Credit to your team