Fox and Sons Estate Agents Lewes

There are so many estate agents in Lewes and Fox & Sons wasn't particularly on my radar, until my wife and I found a house we loved, which they represented. You can't fault the enthusiasm of their young team, overseen by Paul Radloff, who really excelled at keeping a frustrating and tricky buying process together. Paul was the calm throughout the storm, and his commitment to see our offer through was amazing. He was available to listen and offer advice whenever we needed it, even out of standard hours. He just gets the process in a way that not all agents do.

There have been many setbacks with my house sale which were nothing to do with Fox & Sons. Despite the problems, throughout the process Paul Radloff in particular, but also his very friendly and efficient team, have remained positive and focused on the sale.I can thoroughly recommend Fox & Sons.

On 02nd November at 1322 hours Estate agent by name of HAMZA working at Lewes branch was completely DISHONEST. He clearly LIED to me on the phone about the manager being in the office and could not speak to me as he was on the phone to another customer.I found out minutes later that the manager was NOT in the office. He was in fact out on an appointment.To make matters worse HAMZA called my mobile minutes later but literally immediately terminated the call faking that the manager had in fact called me back on my request.I got this information from colleague of HAMZA female estate agent name of MAVAZ who clearly hadn't spoken to or been briefed of the lie by HAMZA.Honesty is absolutely NON-NEGOTIABLE.Do not trust this branch or definitely not estate agent named HAMZA.Once a liar always a liar in my book.Absolutely awful behaviour.

Sam and his team have recently helped us sell our mothers house and I cannot recommend them highly enough, Sam was very patient, supportive and also brought some much needed humour to the process. Most importantly they ensured the sale completed as quickly as possible!

5 stars for Billy who showed my partner and I around 5 properties in Lewes and Ringmer last week. We contacted fox and sons about 2 we were interested in and he suggested another 3 suitable ones which were really useful to see. He was knowledgable about all of them which was great, and he came across as trustworthy and enthusiastic. Although we haven’t gone ahead with a purchase of a fox and sons listed property, I can’t fault the service we’ve had from them for the viewings.

Fox and Sons is home to two fabulous, unusual agents, both of whom are outstanding. We bought our home through this branch; Jack has a knack of matching people to properties, and Sam saw us through a very tricky process with brilliance, tenacity and a hefty dose of much needed humour. There were complicated problems with our chain, but Sam didn't give up until he had got us safely to exchange of contracts. They work long hours too, and are often there when other agents have gone home. Highly recommended!

Sam and Navaz were helpful, proactive and responsive during a stressful year of selling our late mother's house, making a challenging process as smooth as possible.

Highly recommend the Lewes branch. We’re buying and selling our property through them and have had a seamless experience so far. We had lots of good quality viewings which generated 2 offers on our property within 2 months. The team are great too. Holly has been exceptional at answering all our buyer/seller questions. Paul and Dan are very knowledgeable in their respective areas. You definitely don’t feel like one of many customers with these guys!

Fox & Sons still owe me a refund for Conveyancing searches that were never delivered in 2021. Their central customer service department have failed to resolve this point. The branch wasted months of my time and thousands in solicitor & survey costs on two properties that weren’t suitable for market (one with a ‘notice of home rights’ and another where the vendors had no intention to sell).