GAME

ABSOLUTE SHOCKING COMPANY AVOID!! Staff completely untrained and cost you time and money to say the least. Also no complaints department or contact number if you need to resolve problems. No wonder game went under

Rushed all the way to Game to buy a new Elite series 2 controller after work. After being as happy as could be with my new purchase and great help from the guy working there, that quickly changed when I got home and realised there was no controller in the box!! I had to quickly rush back to Game before it closed to inform them of their mistake and they had none left in stock!! After rushing around and traveling over an hour and being charged the £140 for the controller which they didn’t have, the firstly very helpful gentleman informed me I was entitled to no credit or discount or any form of compensation for their mistake. The gentleman was apologetic and like I previously said, helpful at the start, however this is just shocking service from the company. After being sold something they didn’t have and wasting my time and petrol commuting back and forth I am disappointed and angry with my experience with Game. They took my money instantly but I will now have to wait a week for my refund! Will have to purchase elsewhere, shame.

Quite small, but had everything that I needed!

Bad Bad Bad very Bad ExperianceIf any item is defected or not working properly this cheat company will not replace it.I bought on Ps4 Controller that is working slow means it's faulty. They refuse to do any help. I am so disappointed.Not recommended to my friends.Kindly check their refund policy as there is no refund if something is not working.If buy any item check before leave the store.

I don't leave reviews often but felt I had to after such a great experience with Game (The Fort). I spoke with Anna over the phone about my trade in who was super helpful and dealt with Fred in the store who was super professional and friendly! Game, your staff at The Fort are great assets! Many thanks.

Best staff ever but they are sometimes late on putting protects on shelves

Excellent store friendly staff very helpful

Staff more interested in chatting but if you want help then are good. Decent choices for most platforms and players.

Absolutley rubish staff visited at 4:15pm today and that staff member treated very rubish very rude and ignorent. According to him stock levels on website are not correct calling his own employer stupid. Not happy with the customer service at all. Owener should keep an eye on these type of staff.

Nice and friendly staff who are always polite and very informative.