The Laboratory Spa & Health Club - Mill Hill

Great pool and women’s changing room always clean. Nice juice bar

Had the most amazing Spa Day with a friend.All the staff were extremely friendly and helpful.We were offered a lovely bathrobe, towel, slippers and an Espa product on arrival.We had a coffee in the very nice Juice Bar before going to the spacious and well maintained changing area.We enjoyed using the pool, jacuzzi, sauna and large steam room.As we were having a spa day, two loungers had been allocated for us.We then changed and enjoyed a delicious lunch, cooked by the on-site chef, which was included in the day.Following this we had a pamper session of a facial by an extremely lovely beautician - the best facial I have ever had.All in all, it was a wonderful experience in a club with excellent facilities.I would thoroughly recommend this facility to anyone.

Milly - the physio therapist at the Laboratory Spa & Health club is fantastic. Her professional approach tailored to my specific requirements has been refreshing. I recommend Milly at Threesixty Physio to everyone

The Laboratory Spa & Health Club is a one of a kind facility, the swimming pool is superb, and I can see how its members, users, neighbors & community are enjoying it. Well done to the Club.

Prices have gone up extortionately. £136 a month for the same facilities that were £99 a month a year ago. I was a member till Nov 2021 and was looking to rejoin. Duty managers giving different quotes for membership, as if conjuring figures from their heads. One moment it’s £105 a month, the next, £115, and on another day £136. I feel like they are con artists. Honestly nothing special about this place. From previous experience there were often machines that were out of order. Classes are good but that’s about it. There is nothing exclusive they offer that the local leisure centre doesn’t. They have also started offering non-scientific/ non-evidence based, money making fads such as IV vitamin therapy.Would not recommend at all. Staff also need better training on professionalism.If you’re able to spend this money, I’d take it to a gym with more exclusive facilities and a feeling of professionalism.

The Laboratory Spa in Mill Hill is truly an oasis of tranquility amidst the bustling city. From the moment you step in, you're immediately embraced by an atmosphere of peace and serenity. One of the standout features of this spa is its impeccable cleanliness, which speaks volumes about their commitment to ensuring a safe and hygienic environment for all visitors. Highly recommended

People going from the sauna and steam room straight into the pool or whirlpool, G R O S S. (ie without showering). And all under the noses of the “lifeguards” who couldn’t care less because their too busy chatting to each other, they wouldn’t even notice someone drowning in the pool.Heck there’s one guy “lifeguard” who could natter at Olympic level, nonstop talking for hours.You pay premium subs for premium service, for this level of hygiene I can get at the municipal pool for a fraction of the price.I am seriously not impressed.

I had a sports massage with Ranata at the Lab Mill Hill, and it was the best treatment I have had! She picked up on existing issues which many other therapists don't and really made a difference! Will certainly use again, thank you :)

So whilst I love the Lab for its facilities, it loses 2 stars for me because it’s extortionately expensive and is dated. Yes you have a choice of gyms and prices, but the Lab doesn’t offer anything over and above Virgin and it is certainly not a luxury spa given you’d think it was from the price tag. Currently membership here is at a round £95-£105 per month or around £180 for a joint membership. Compare that to Virgin which is about £60... it seems the Lab is taking advantage of a wealthy local older demographic but does not offer anything over and above Virgin or similar.On to the facilities. The gym is great and has every machine. Most of the time it’s not overcrowded, which can’t be said of cheaper gyms. The pool is superb with a sauna, steam room and jacuzzi. Supposedly it uses UV light as opposed to chemicals.The cafe is pretty good and serves a range of basic food and juices and coffee etc. The massage was ok... not the best I have had.Overall if you can afford it, it’s a great local gym. However I’ve been to places like the Third Space, Bodyworks West etc which are truly gorgeous spaces. So in my opinion The Lab needs to step things up to justify the high price tag. Why are you more expensive then Virgin? What else do you offer that other gyms do not? I’ve asked that question and I’m not sure there is an answer...Finally, the decor does feel a bit dated all around and really could do with a total refit.

Nice gym, entitled, rude members and bad parking etiquette.I have been a member for a while and I overall like the gym, the facilities are clean and the staff are pleasant.My only complaints are the people who attend the gym! Most are lovely but there is usually at least 1 each time I go that is just plain rude! They use 2 machines at once (lots of gym bros) at certain times. Also, try and avoid going Sundays, they offer swimming lessons to children and the parents that come can be so rude! Just because it's a pricey gym (£120+/month) doesn't give you the right to double park your huge SUVs, there are lots of older clients and I saw this women today with her child in a bathing suit leave her car parked taking up 2 spaces right near the entrance. The staff don't challenge anyone that drives aggressively or double parks.For this price they also stopped offering towels and don't have conditioner in the showers. If they offered this, it would make them more on parr with other London premium gyms.