Magic Wok

Absolutely furious with the way we've been treated tonight from magic wok. When our food arrived after an hour and 15 mins it was missing an item and the food wasn't very warm. After a phone call to magic wok they said we could have a refund if we come through for it. After saying we would come for a refund the next day we then received a text saying we weren't getting a refund. After another phone call I was asked to send WhatsApp pictures. Even the lady on the phone couldn't understand why as that certainly would show whether the food was hot or cold. After further phone calls we were told as they couldn't tell if it was cold from the pictures we wouldn't be getting a refund at all. After using this takeaway for years I'm absolutely furious as they were implying that we were lying. I certainly won't be using Magic Wok again

Big portions for a great price. Very fresh vegetables. Nice and clean. Fast and friendly service. I am vegetarian and their vegetable chop suey is to die for. I wouldn't go anywhere else.

They need to make there mind up. Last week we ordered a set meal and changed the fried rice to soft noodles, extra quid which is fair. Tonight we ordered the same meal and were told we couldn't change.Shame, the food is good but the customer service is nothing short of rubbish.

Collected a takeaway from here tonight. Was ready in 15 minutes from ordering, food was hot and delicious couldn't fault any part of it. We ordered house special chow mein, mushrooms in gravy, curry sauce and prawn crackers. Everything was perfect.

missing items from order, claimed i didn’t order them said it would be an hour to get them delivered so didn’t bother but food what was delivered was cold, fried rice was stuck in the container and rock hard and the gravy was just rank chicken balls hot on the outside but freezing in the centre, won’t be returning if me life depended on it

Absolutely delicious. I don't understand the bad reviews as I have ordered from here a few times now and its always the best. This is a little gem of a place and the food is always great quality. Some of the dishes knock the socks off some high end establishments I have ate in. Restaurant quality food in a takeaway carton.

We chose a lot of different dishes,beef ,chicken,prawn,noodles,the whole lot..arrived still nice and hot and very tastey.would definitely recommend. And definitely worth the price.

Courteous, delivery good, food hot and tasty.Pre warn you that you might have to wait up to an hour.

Lovely food nice and hot and faster delivery than stated.

coldest shop I've been in , but the best Chinese food I've had in years, couldn't fault the place proper meat , high in flavour and proper curry sauce. portions huge