Hixon Group

If you're having IT issues or you need the experts, I'd highly recommend Hixon Group! Jon, Chris and Lewis have all given friendly expert advice and solved issues promptly for me. Working with multiple companies through brand and design, I've never heard anything but good feedback for Hixon Group. Highly recommend the team. They understand your issues and give you answers in a way that's easy to understand.

Know, Like and Trust often takes time to achieve in any business relationship. We love it when that investment in time can be safely shortened by getting to know someone and after meeting them know that character equals that all important competence. With Jonathan and the Vostro team you have that immediate confidence after meeting them that they have the skills, integrity, knowledge and ability to solve your IT problems efficiently, effectively and at lowest cost to your business. Get in touch with the Vostro team today to get your IT issues sorted.

I own a business support agency, and we provide PA resources to small businesses in the Cheshire, Shropshire and Staffordshire areas onsite and virtually all over the UK.Good IT is essential to provide this service so our laptops and PCs need to work at optimum levels all the time.Recently I experienced some difficulties with my laptop. The keys kept sticking and then the keyboard stopped working completely.I contacted Hixon Group who I have used as our IT provider for 4 years to get assistance. They remotely logged onto my laptop and tried various diagnostic software tools to identify the reason for the malfunction.The reason was not apparent, so we arranged for me to work at their office the next day whilst they looked at the laptop.On opening the laptop up they discovered a thin film of moisture that was causing the issue. This had been caused by a member of my family cleaning my laptop with wet wipes – not recommended.Hixon sorted out this issue by rebuilding my laptop and I was up and running by the end of the working day.I cannot recommend the Hixon Group highly enough. They sorted out my laptop, enabled me to continue working and I even got a brew!

I can highly recommend Hixon Group for IT support & Microsoft cloud technology solutions. We have had a fixed price IT support/managed IT services agreement with them for over 7 years. It's been an absolute lifesaver and essential for any modern business.The team are responsive, pay attention to detail and solve issues quickly, I have complete peace of mind knowing I have the support team at the end of the phone if I have any IT problems, they just provide fantastic service!The team at Hixon Group have really simplified and transformed our business processes and remote working access, ensuring our team can work anywhere without compromising on business data & device security.

Jonathan and the team at the Hixon Group have been truly amazing. We have just migrated our account for our business and nothing was too much trouble. The process was explained and all of our requests were taken into consideration, the transfer timings were business critical. I can honestly say that I had no stress, no sleepless nights as the transfer was seamless, all of our IT needs were met, we had continuous access to our services on Microsoft 365 and the communication was impeccable. A real surprise was the value they have added around our website hosting, and the creativity around little things like email signatures, the value added stuff that isn't discussed but goes the extra mile to help your business succeed. I wholeheartedly recommend The Hixon Group, they are proactive partners in managing your business IT services, they give value for money and are a great bunch of people... you won't be disappointed.

Brilliant experience dealing with Jonathan and all the team at Hixon Group. They pride themselves in a proactive service, so solving issues for Clients before they become problems. I am not an IT expert by any means, but whenever I get an issue I know that the support desk will sort it for me, they make IT very simple for me, which saves me an enormous amount of time.

Interspace are a heating, ventilation and air conditioning company based in Newcastle-under-Lyme. We have used Hixon Group as our IT support services provider to manage and develop our IT and computer systems for a over 7 years now. These guys really know their technology systems and I would recommended for anyone requiring IT services and computer support for their business.

Since 2016 our business has been using HixonGroup (then Vostro) for our IT needs with great success. At first we asked them to just make workstations for our customers and they added great value, suggesting how they could make better use of technology - making us look good to our customers is very welcome !HixonGroup's innovative approach is now central to our business. They've introduced us to cloud services, and they now manage all IT services and hardware within our company, including equipment that's overseas.As our company has grown, we simply tell them what we're trying to achieve and HixonGroup implement an efficient and responsible way to do it, often with enhancements or time saving processes we would never have thought of.

Meeting new business owners through networking is at the heart of what we do. Meeting those in the IT field who we can refer with confidence are sadly few and far between. Jonathan and the Vostro team are happily that exception who we have met, got to know, liked, and someone we feel we can refer with confidence. They have the technical skills, the enthusiasm, organisation, and discipline to be your IT support team each and every time. If you are disappointed in your IT provider then talk to Vostro today for knowledge and value for money, and that level of certainty you need to keep your digital assets working all the time!

Jonathan and the team at Hixon definitely know their onions! Any time we have questions related to IT from cyber security to which laptop to buy, they're there for us! True professionals offering great IT support, I wouldn't hesitate to recommend Hixon to businesses in or outside the Stoke on Trent area.