Montgomery Distribution

Quite disappointed.Today is Monday, our shed which requires a signature was meant to come Friday. We took a day off, there were 2 adults at home and when we call about the shed they said they came but there was no answer; apparently we didn't hear anyone, okay it happens we reschedule the delivery to Monday. We take another day off and wait all day, I call about 4pm to ask the whereabouts of the shed and I'm redirected to a driver, they don't pick up, I call again, I'm redirected and then someone hangs up, I call the third time and finally I get to a driver. I'm told they don't have the shed. That they can come tomorrow. I can't just take a third day off. I'm not sure whose responsibility this was but this is pretty bad.Edit: Shed came on Tuesday. On Monday I spoke to a manager who assured me I'd be called back within 10-15 mins (they never did call me back, I called them after 35 mins) and was reassured it will come the following day.

Missing items delivered half of a bed then tell you another courier has them.

Very professional business want something delivered they'll do it with no problems

Fast , reliable , well spoken , kind

Terrible place to work for, management have little to none care for there drivers. When warehouse makes mistakes, it's the drivers fault. When the office makes mistakes, it's the drivers fault. Long hours, no life. And no thanks for any of it

Item was subcontracted out to another courier who failed to deliver it on due date, failed to deliver following day also. After many phonecalls to Montgomery, I was to receive a phonecall from this sub contractor, no call. Phoned Montgomery again, same thing, sub contractor was to contact me, no phonecall. They are now unable to get in touch with the sub contractor as its a Saturday even though I was told they deliver on a Saturday and I've been told to ring again on Monday.I understand the item is with the sub contractor but ultimately the contract was made with Montgomery distribution and it is their responsibility to ensure items are delivered on time, not for the customer to be ringing to chase it up.Very disappointed in the level of service received!

Very efficient and lovely service. Called before to arrange a time and were friendly when they arrived. service with a smile. first class

Very well organised warehouse

Exceptional customer service and support throughout the company. Highly recommended.

Quick & efficient