Falkirk Computer Shop

Took my iPad to the shop to be repaired I was amazed that it only took them 2 hours to fix the fault. I've waited longer than that in a genius bar before. I wouldn't hesitate to recommend The Falkirk Computer Shop to any of my friends and family, the service truly was fantastic.

My computer blew up, taking my hard drive with it. Their engineers have spent days trying to get something out of it and have kept me informed every step of the way with rebuilding my PC. Professional, helpful and great to talk to. Can not recommend them enough.

I had a problem with my laptop and these guys repaired it for me. Trustworthy and helpful. I have been in here a few times over the years and they have even refused to repair my item and advised me to return it to the manufacturer. So they are not just out for the money.

Issue wasn't sorted. I had a problem with my laptop not getting power and put it in for investigation/repair. I was told the faulty part was the DC jack which was replaced for £70 - £8 for the part, the rest for labour!!! This repair was also late from what they initially told me. When I tested it at home the fault was still present and turned out to be a problem with the power supply. I called to ask if they'd look at it again, as I needed it for flying to work in 8 days time and the answer I got was I'll try". Needless to say I didn't go back. Very poor service!"

I had a bad experience with this shop many years ago and said i would not use again but my normal repair shop was shut and i was desperate so i had no choice to take my pc in for repair which was basically a wipe of my hard drive and reinstallation of the operating system. Got it back 3 days later to find that my card reader did not work and when i went back was told to drop it off and they would have a look but in their own time. They were not very accomodating in the fact that this was required for my work. The guy admitted to me also that he had copied films from my drive and although I didnt think at the time, afterwards I thought ok it was only a film (s) no big deal but what else did they look at.. Made me think and certainly does not make me feel that they are trustworthy.

I dropped in with my iPad as button had failed. Cost was border line in line with pad's value and assistant showed me how to work around it.Now THAT's honesty rather than try to sell the repair.Used them before and now I won't go past them.Fantastic!!

They have had my daughters laptop for over 9 months, called me after four weeks (Sept 2020) saying it was fixed went in to pay and collect and the guy tried to switch it on and it didn't work. I wasn't given a receipt or line when I took it in (August 2020) and now they are saying I was and they can't do anything about it until I have it, even though they found it and my details last September! Avoid at all costs!

Visited this shop this morning and was seen by Dale. This young man is an asset to the company he works for - he is so polite, friendly and most importantly helpful. Fixed the issue with my laptop with now hesitation. I would highly recommend this shop. First class.