The Garage Door Company

Despite a very wet day the garage door was fitted very professionally and with great care and looks very impressive. Well impressed with the company all round.

Perfect service and doors,From the initial call, all the way to delivery it was handled beautifully, even when I had to postpone the install a few times making the guys site on the goods for a while.Special mention to the fitters, who apart from friendly and good craftsman did a throughout walkthrough of the new door, do's and don't.All and all, I wouldn't hesitate to use these guys again.

Experience with TGDC started well, they came when they said and the lady in the office (Sam) was helpful. When the doors were fit (personnel + roller) there was an immediate issue with the personnel door, that is incredibly cheap and not fit for purpose (security) as it doesnt lie flush and you can pray it back from the outside. They also got the wrong trims for my roller door which meant that i was without the side and top trims for over 1 month and the rain was able to get in. They wouldnt move this date forward as they were busy"

Salaam to everyone and hello to everyone else I hope that everyone is well and keeping safe in shaa Allah.Yes I have recently worked here and the place is good and the area manager and staff are lovely and this company gets the job done! as I was hands on in accepting deliveries and delivering garage doors to customers and helping in installing and repairing them and I must say if you want new garage doors or damaged ones repaired, please look no further than this company as I witnessed at first hand, they are very professional and good at what they do and to top it off, they're a lovely bunch of people!.

Absolutely made up with the service I received, I rang a few companies to get quotes and the garage door company came out on top, lee came out and gave me a detailed quote and measured everything up and made some great suggestions. Initially told 3 weeks for the door to arrive and be fitted but a week later they turned up and fitted it. The fitters where polite and professional and did a great job. Highly recommended

If you want bad customer service then use The Garage Door Company.Make sure you read the small print. If anything goes wrong they won't compensate, they take all the money before installation and you have no option but to accept their sincere apologies.The salesperson turned up at the start of September and did a good job. Although, getting multiple quotes was a tad hard. Also the 0% interest for 12 months is actually pay before 12 months otherwise youll get charged interest. As you sign in to a longer term credit deal.The door arrived in about 4/5 weeks and was fitted next day.There was a scratch on the door and the frame was the wrong size at the top.The fitters contacted the fitting manager - Lee with pictures. Who said they would order a new door. He called me the next day to confirm the door would be ordered.4 weeks passed and I called the branch. Kerry answered and said they'd never ordered a replacement door for me. Lee had a site visit on Tuesday and confirmed he would order a new door. I asked if it would be ready for Christmas he assured me it would be. I asked him to call me back once he'd ordered the door.The week passed, Sunday I emailed the sales team asking for an update. Lee emailed on Monday morning and confirmed the order of the door.Still no update from the company and its the last week before Christmas. So I called back, someone looked through some paperwork and confirmed due date of the door was after Christmas.Awful customer service and pretty poor door.

Excellent job and very impressed with the finished product. From the initial enquiry to completion of works your communication with us was exceptionally good. Lewis and Stephen, the fitters, were efficient polite and knowledgeable and discussed with us the matter of maintenance etc. Thank you

We were very pleased with the Garage Door Company, somebody came out to measure up then we were told when it would be fitted, in fact they had a cancellation and were able to do the job earlier.Only took a couple of hours to fit, 2 very nice lads very polite fitted it,they cleaned up after themselves, would recommend this company.

Fantastic service !We had a very unusual garage door sensor fail situation occur where by the door was stuck closed so I couldn’t Get my car out.and the strap hinges broke.As a result of an obstruction.The garage door company under warranty sent their Southampton crew who happened to be working in the area out as an emergency call even though they where snowed under with work to fix the issue.They came and where fantastic.They didn’t have the parts required to replace them but modified the existing parts and fixed the issue within one hour and got us back out and up and running.Indeed the modification on the parts actually makes them stronger and is actually better than it was originallyLive those guys and the lovely lady Kerry in the office who went out of her way to get this sorted.Great people great company !This is the second house that I have owned and used their productsHighly highly recommend!Thank you