Queen Street Surgery

Would give zero stars if I could. Left for a year without medication, nurses and doctors don't care about listening to you and got pied off with things that are proven on my file to not work. Wouldn't send my dog here.

The midwife at this doctors is ridiculous! I’ve been checked for an infection and have been told I’m clear after a month on suffering, I have finally been told I do have an infection and have been waiting 2 weeks for a prescription I’ve been left to suffer and I am also pregnant I will be reporting them

Horrible, so much red tape just to speak to the most obnoxious receptionist ever. When did they seam to get a medical degree..... if they dont like your request to speak to someone who knows they just put phone down on you. cant speak to the doctors then when you do they dont listen and give you the wrong thing continously. Cant get appointments. Terrible

Absolutely appalling service - unable to book an appointment with the Doctor and spend 90mins hanging on the phone to be told by an arrogant receptionist that she would sent me a link to book an appointment - 3 days later I still cant get an appointment. If I could give nil stars, I would.

Absolutely terrible surgery to get through to. My husbands appointment was cancelled via text & instead of them ringing to re arrange, he had to ring. He rang 3 times during the day requesting a call back. Firstly at 9.38am. I rang on a whim at 4pm & got a call back on the way home from work - he was never rang. You would be dead before you actually see anyone here. No stars if possible.

I get a message to ring a.s.a.p for to book appointment the receptionist thinks she's a doctor all of a sudden and no appointments available well looks like moving doctors it's gone down hill fast this place think they need to book there ideas up fast before the surgery fails because they lost all there patients

Lack of health care for my 6 month old son, doesn’t seem to be bothered that he only weighs 11ib 12oz at this age and is constantly vomiting, they was supposed to be monitoring him weekly and we haven’t heard from them in weeks… will be looking at new doctors and highly advise to avoid

Please find other doctors. If I could give minus stars, I would.My Dad had Diabetes for years as well as arthritis. He was in constant pain, despite what these doctors would give him. We also had no idea that being diabetic makes you more susceptible to fatty liver disease, which in turn, can lead to Liver Cancer.The lockdowns would've been the perfect time to check on his Liver, but they never did. Useless as ever, they discovered the Liver Cancer way too late and now he's gone.My Dad is dead because they did NOTHING!!Not only that but we've complained several times and are still being ignored. Because of them, my best friend, my hero, my inspiration is gone.

No appointments for children at all at this surgery it means don’t get registered your children here please

A 45 min wait to speak to a receptionist....if you are lucky. (Virtually impossible to get through) Frequently left without medication for my Asthma due to the inibility to make contact with the surgery. Yes I missed an Asthma review call but I wasn't left a message to reply directly and no attempt was made to call me back. This surgery needs urgent improvement.