Chatwins - Congleton

Worst experience ever. Rude staff calling us names. The guy handling our food wasn’t wearing gloves and asked him politely if he could, told us he didn’t have any. So was handling all the food with no gloves after touching money and cupboards. One of the staff called us ‘fags’. Had no manners when she told us to leave saying we’d be ‘fined’- when my friend had just bought food from their place. Not recommending it to anyone in congleton. Very disappointed. On the other hand the staff in cafe next door were lovely.

Chatwins are based in Nantwich, and have been in Congleton since 1982. My wife worked there for ten years, leaving in 2003. The food today is as good as ever, in fact, the meat and potato pies are even better!Since the refurbishment (2015?) they have a slightly smaller choice of cakes, but you can now get hot food to take out, for example a bacon bap or a hot beef sandwich. You can also get coffee and sit outside the shop in the main street (pedestrianised) and enjoy your food. I attend every Saturday and alway buy three gingerbread men for my grandchildren, and mother-in-Law has a white loaf saved. The quality of the food is first class, and the staff are very helpful.

Great food here. Had one of their sausage rolls which was incredibly tasty. Staff really helpful and friendly.

Steak bake is amazing, with a cozy atmosphere, it is really like the village bakery.

They're always polite here... Favourite pork pies are a must have

Food is high quality and displayed well. I ordered a hot sausage sandwich and an espresso. All very tasty. Unfortunately the girl server was not friendly & clearly smiling was hard work. Espresso was served in a large cup, which was daft, but worst of all: the plastic lid. I didn't want it. I hadn't even taken a sip of coffee, so handed it back. She put it straight in the bin. Insane.

I love the foodies from here and although a bit dear they are always fresh The young man who serves you is very polite but some one needs to just advise on his sandwich making and wrapping all the filling falls out and the paper is not completely on them

It's hot to be good I've booked it for my wedding reception