Auntie Anne’s

Went there with a friend for the first time and was welcomed by two of the most lovely ladies. Had the best pepperoni sausage pretzel ever and cinnamon bites that were really good and the service was so good too. Highly recommend giving them a visit!

Every time I come here I am served by the most rudest staff ever! No manners, no smile, served with arrogance. You guys need to hire staff that have good customer service skills. Furthermore, the pretzels are always stale. I’d rather wait for fresh pretzels to be made than be served the ones from the display which have been sitting there for God knows how long.

I have always been a fan of Auntie Anne's, and this visit to the High Wycombe location exceeded my expectations. The service was superb, making it an enjoyable experience. Despite being an all-time favorite, this particular visit stands out for its exceptional service. Highly recommend!

They don't care about their customers and will lie to get you to buy their product. They left my partner feeling very upset after telling her products were vegan when they weren't. She found out after she'd already eaten some of the food.

So decided to take my girls to get a fresh pretzel in the morning for a treat arrived a few minutes early than the opening time of 0930 so decided to wait outside.... the red head women who is on these reviews all the time was cleaning behind the counter came to the door to which I thought she was going to open with a smile on her face.... decided very bluntly to ask me what do I want... to which I said... are you open ???...she said no 10am.. I was confused and said but your opening times say 0930... and he answer was no that is wrong and shut the door.Now I am not one to look at reviews too much but I am telling everyone avoid this place at all costs... WENZELS is the place for your needs and the staff are amazing and friendly.

had a decent experience for my first visit. went back yesterday, the lady with red hair and brown eyes was disgustingly rude to myself and my family. my partners sister is vegan and asked for a fresh pretzel with no dairy and much to their despise they started talking in what seemed like another language and looking very displeased. we also downloaded the app which we had never used and we both had a free pretzel and drink to claim. after getting angry with both of us at not understanding the app (first time downloading) i didn’t receive my free drink and they wanted to charge me full price, even though it was clearly stated on the app. disgusting customer service

Fun place to be , i recommend the strawberry cheese cake ice cream . Cinnamon mini pretzels 10/10 .

Poor customer service, card machine not working then served raw pretzel.Better selection than Watford, but unfortunately poor service with dirty tables

First visit to the shop and was taken into with the lovely smell of fresh pretzels. Very helpful staff who very kind to help me decide what to choose. Clean and welcoming atmosphere. Highly recommend. Surly going there again.