Co-op Food - Kiveton Park

It's a small supermarket stocking a fair variety of mainly everyday essentials

DPD drop off point don't want people to drop off parcels. I went to Kiveton Park Coop Sheffield to drop off 12 sending out parcels on 2 Feb 2023, it was the fourth times I drop off parcels there at the back door. Today, two lady staffs with pulled faces came out and asked me why I brought parcels to this back door. As I have been told by one of the staff there before that back door was the DPD parcels drop off point and I had done it few times at the same spot before without any problems. I didn't know how many back doors there as I have never worked there before and I have only found one door round the back. One of the lady staff named Dee claimed to be the manager there, she told me the back door was inside the shop, I need to take my parcels one by one through the shop front door if I want to send parcels in the future. Dee then asked me twice with a bad attitude why I didn't asked DPD to collect the parcels from home. There were two reason why I didn't ask DPD to collect the parcels from home was that firstly, the drop off service was cheaper than the collection service and secondly, I didn't have to wait at home for DPD driver to come round. I thought that's the main reason why DPD or other parcel sending companies set up drop off point service at supermarket. I then asked Dee that were I not welcomed to drop off parcels there, but she didn't answer me. She then kept showing her pulled face all the way. Question is why did you (Coop) agree and set up a drop off point service at the first place with DPD if you don't even want people to bring parcels to you and make you do extra work. Finally, the shop manager Dee didn't even know how to use the parcel scanner and I wondered why a staff with bad attitude like that could become the manager there. My family and I are regular shoppers at Coop Kiveton Park Sheffield and I think I will not go there anymore as this bad experience put me off from shopping there. I know Coop wouldn't do anything about this complaint. Just want to tell people about my experience.

Generously sized co-op. Plenty of space inside, so you don't feel hemmed in as you do in some stores.Plenty to choose from.Big car park too.

Easy access. Good range of items. Friendly staff. Sell stamps. Money back. Disabled spaces in car park. Open until late. Many reduced items

I use the Kiveton COOP on a regular basis being a stone's throw away. However tonight (20/9/19). I have to say I left feeling annoyed and empathetic to the staff on the till. Whom I'm assuming was the shift manager proceeded to speak to and embarrass one of the staff on the till because her uniform wasn't correct. U need to sort that uniform. She said. The employee replied I've spoken to Lee (manager) he said it's ok.Her reply, not on my shift in fact I'll see u on the office when U've finished serving..... With the attitude to match. I'm all for staff wearing uniform and correctly, but there are ways to speak to people and that wasn't it. In fact next time I'll be the one tearing her a new one if I hear her speak to someone like that again!!!! They also need a feedback area on there website...

Co op is a supermarket in local area and Convenient for locals in the area to get necessities from. Not a shop I would buy my weekly shop from as could be a little pricey. Co op does have some decent deals on and do a decent family meal offer for £5 which changes regularly

Went Tuesday Around 2pm needed Bread & MilkOut of stock ?If if it's in stock it's way more expensive than Asda Aldi or Lidl

Good sized supermarket and some cheap products

Great sized store, with a well laid out floorplan, and easy to see into fridges. Excellent stock and range of products in food section. Would recommend as some nice and different products to other shops.

Well set out co-op, seems to be more modern than other co-ops more local to me. Has self checkouts which are helpful when only one member of staff on the tills.Always clean and tidy with plenty of parking.