Mann Sales and Letting Agents Locks Heath

Mann were friendly and professional from the get go. From the first call through to book the valuation to the completion of our sale.They remained informative, offered advice and assisted with any query we had.Amazing service all round and would highly recommend

It's abundantly clear that they blatantly lied and exhibited complete disregard for me from the very beginning. When I called to arrange a viewing and they promised to send an email, they failed to follow through, which raises suspicions that this negligence could be linked to my ethnic name. Perhaps due to my name, they thought I was uneducated and didn't know any better (I have two degrees in structural engineering). Moreover, the lady on the phone seemed remarkably eager to cut the conversation short, almost as if she couldn't wait to evade her responsibilities. To exacerbate matters, she also tried to assess how much more I might be willing to pay, showing such poor behaviour and a concerning lack of fairness in the process.As a structural engineer who has previously worked alongside a property business, I am well-acquainted with industry standards and expectations. This level of unprofessionalism is deeply disappointing and falls far short of the professionalism I would expect from any reputable organisation.Considering these circumstances, it may be worth considering calling them out on social media to shed light on this unprofessional behaviour and hopefully prompt some accountability.Finally, if there was an option to select 0 ratings I would opt for it, abysmal service.

My experience with this real estate company left much to be desired. The agent assigned to me seemed uninterested and unresponsive throughout the process. Communication was lacking, leaving me in the dark about important updates. Moreover, the property listings provided didn't align with my preferences, making the search frustrating. It felt like the agent was more interested in my budget than finding a property that truly suited my needs, which was pushy and uncomfortable. In summary, my experience with this company was disappointing, and I would be cautious about using their services again.

I was worried about being a first time seller and then buyer, but quickly realised I’d made the right decision with Mann. I felt supported through the whole process, the team were professional and prompt in responding to questions. I felt they genuinely looked after my interests and made every effort to help me with my property search- nothing was too much trouble. Thank you again!

An amazing experience listing my property with this branch. The estate agents here are very helpful and knowledgable on the local area which made my decision to use Mann a very easy one! Would highly recommend to anyone in the local area looking to sell their property.

I cannot thank Laura and the team enough for assisting in my recent sale and purchase. From start to finish the process was smooth and stress-free, and I wouldn’t hesitate to use them again for any future moves. Thank you to Laura, Lauren and Georgia for all your help!

We would highly recommend Mann Locks Heath for selling/buying a home. We had such an amazing and smooth experience when selling our home. All the staff we had contact with were incredibly helpful and friendly and they really went above and beyond. Thank you so much for everything!!

recently had the unfortunate experience of dealing with Mann Sales and Letting Agents, and I must say it was nothing short of a nightmare. I feel compelled to share my terrible experience so that others can avoid the same ordeal.From the very beginning, presented themselves as a professional and reliable agency. However, it quickly became apparent that this was far from the truth. One of the most significant issues was the blatant dishonesty I encountered throughout my interaction with them.Communication with Mann Sales and Letting Agents was also a nightmare. They were often unresponsive and seemed disinterested in resolving any of my concerns. It was clear that they had no intention of actually helping me.I hope that sharing my experience will prevent others from falling into the same trap I did. Choosing a trustworthy agency is crucial, and unfortunately, Mann Sales and Letting Agents falls far short of that standard. STAY AWAY FROM THIS COMPANY AT ALL COSTS, FULL OF LIARS AND DECEIVERS!

I had an unsatisfactory experience with this real estate firm. The agent assigned to me appeared disinterested and unresponsive throughout the entire process. Communication was subpar, and I often felt uninformed about important updates. Additionally, the property listings provided didn't match my preferences, leading to a frustrating search. It was clear that the agent was primarily focused on my budget rather than finding a property that truly suited my needs, which felt pushy and uncomfortable. Overall, my experience with this company was disappointing, and I would think twice about using their services again.

I had a less than satisfactory experience with this real estate company. The Lady assigned to me seemed disinterested and unresponsive throughout the entire process. Communication was poor